Our monthly update day
Here you will find the most important information about your planned updates.
On the first Tuesday of every month, we play updates for the operating system and the server services you use on your cluster. In the following we would like to provide you with all necessary information about the exact procedure and possible risks of our update day.
The updates are applied between 06:30 - 09:00 in the morning. Depending on the update, services may be restarted by the update.
We do not expect any incompatibilities with your application due to the package updates. However, please test the functionality independently once after the updates, as there is a possibility that your application will react differently to the update.
If a failure occurs as a result of an update, we can switch to the passive server with the 06:00 dataset within 1-5 minutes. By keeping the passive server ready, we avoid the need to import a backup. Rollback is kept to a minimum with this procedure.
If major and minor numbers of the packages change, we will inform you about this change before the update. In case of critical security vulnerabilities such as Heartbleed, Ghost or ShellShock, we will respond immediately after our analysis, which may require services to be restarted.
Do you have questions about the update day?
As usual, our support is available 24/7/365. Just give us a call or send us an email, we will get back to you as soon as possible!