Reliable PIM hosting
Fast access to product and customer information is essential when using a PIM system like Akeneo. Because only if the data of the product information management is available reliably and instantaneously, such a system can show its strengths. We guarantee dynamic scalability, maximum performance and the highest reliability so that your application can always perform at its best.
In order for your PIM system to work optimally, its constant availability is the be-all and end-all. We guarantee you an availability of 99.99 % on an annual average, which corresponds to a maximum downtime of only 52 minutes per year. This means that you can be sure that your employees can maintain product data at any time and that it can be retrieved continuously.
|Monitoring of services, server resource and application availability.|
|Proactive monitoring through data, performance and scaling analysis|
|Personal first-level support: Experienced system admins are available for you around the clock and immediately by phone|
Your employees don't want to have to wait long when processing the necessary data. Therefore, we rely on fast and 1:1 redundant enterprise software with NVMe storage and Intel XEON processors in all tariffs. Our optimized server hardware and configurations enable maximum performance in administration.
|Double redundant 10 GBit NVMe storage for fast database access and short execution times of the PIM system|
|Accelerated read operations through direct RAM cache|
|Optimized 10 GBit network for internal data transmission for even higher performance|
Ensure 99.99 % availability and our 24/7/365 direct support
The security of your data is our focus. Optimal DDoS protection, an external firewall and DSGVO compliance are a matter of course for us. And our backup solution ensures that no data is lost even in an emergency.
|TüV certified Tier III+ data center in Frankfurt am Main (ISO 27001, PCI DSS and ISAE 3402 certification)|
|DDoS protection up to 1,000 Gbit/s network bandwidth|
|Backups are performed automatically every day for a period of fourteen days|
We are convinced to offer you the best PIM hosting. That's why we decided against long contract periods and for the greatest possible flexibility. The costs for your hardware are calculated daily, so you are protected from billing surprises.
|Daily billing: only pay for what you actually book|
|Monthly terms, therefore full flexibility|
|Transparent and clear invoicing|
maxcluster offers a technical support that other companies should copy. Expert staff on the phone instead of untrained first level support. There the work goes "as if by itself" by the hand.
Sympathetic support staff, with whom you can talk at eye level - here you are really helped competently and in detail. We host - as far as possible - all projects at maxcluster, because it makes our daily developer routine more pleasant :-).
maxcluster has convinced us with its competent, friendly and above all fast support. When discrepancies arise, they are quickly resolved and communicated transparently. At the same time, the people from Paderborn distinguish themselves through a love of detail with foresight. The performance is first-class.
As an e-commerce agency, Compositas GmbH relies on the ideal composition: An optimally coordinated team combines sound experience with innovative spirit. This results in modern e-commerce solutions in the Magento environment, based on sustainable software architecture and long-term cooperation.
We also have many years of productive cooperation with maxcluster. In addition to the excellent expertise, we particularly appreciate the direct contact with the support team and the uncomplicated interaction. With maxcluster, solutions specially adapted to the needs of our customers are also no problem.
We have been working with maxcluster for 4 years. The support is excellent, the competence unbeatable, the feedback on support requests very fast and detailed. We were previously with the "big players". Here, in contrast to maxcluster, you are not taken seriously as a customer. There is nothing I would improve. Thank you and keep up the good work.