Others host everything, we host online stores.
With over 10 years of experience in hosting more than 1500 online stores, we understand every technical hurdle in e-commerce. As experts at maxcluster, we specialize in efficiently solving technical problems and optimally operating sophisticated e-commerce systems.
Shopware Performance Booster
By using enterprise hardware and the fail-over principle, we ensure high availability and reliability, as your online store continues to run even in the event of hardware or software errors.
Highest safety standards
Our data center in Frankfurt am Main meets the highest security standards, is TÜV-tested and ISO 27001, PCI DSS and ISAE 3402 certified.
24/7/365 support from Shopware experts
Our 24/7/365 support from Shopware experts ensures that competent help and solutions are available to you at all times. We are always there for you.
Are you looking for a Shopware hosting solution?
Thanks to our many years of experience with high-performance e-commerce applications and various caching technologies, we can also guarantee optimum performance for your web hosting.
Talk to us. We offer you the all-round package with extensive backups, security against failure and tailored to your needs when using Shopware.
Why our customers love us
At maxcluster, you will not only experience one of the best employers, but also one of the leading providers of managed hosting. Why is that? Our customers praise in particular:
- Maximum Shopware performance for your online store
- Highest security standards and GDPR-compliant hosting
- Round-the-clock availability and reliable service from experienced Shopware experts
At no extra charge and already preconfigured
Our cluster hosting solutions offer pre-installed and pre-configured software that can be used directly in your online store without any additional configuration. These include: Redis Server, Varnish Cache, MySQL, RabbitMQ and Elasticsearch.
Our service packages
Our service packages offer a customized solution for your hosting needs. Each package offers specific features, from cluster management to comprehensive security and support. With our managed services, you can rely on the highest performance, reliability and scalability, optimized for high-traffic scenarios and backed by fast and efficient round-the-clock support. Simply choose the package that suits you best:
- Basic: Perfect for start-ups and experienced developers looking for a cost-effective solution.
- Business: Offers the best price/performance ratio and is ideal for growing businesses that need a reliable infrastructure.
- Enterprise: Guarantees maximum service and performance for companies with high demands on performance and security.
These packages allow you to concentrate fully on your core business while we manage your hosting infrastructure reliably and efficiently.
It couldn't be simpler - our onboarding process
Our onboarding process is designed to give you a smooth and easy start. It's as simple as that:
Free initial consultation: In a personal consultation, you will speak to our technical consultants and we will clarify your needs and objectives.
Individual planning: We create a customized plan based on your requirements.
Technical setup: Our experts take care of the complete setup and configuration.
Training and support: We offer comprehensive training and are always available to answer your questions.
Regular check-ins: We are available 24/7/365 days to ensure everything goes according to plan and your expectations are met.
See for yourself! Our structured and customer-oriented approach will make your start with us as easy and pleasant as possible.
What does downtime really cost you?
Calculate your loss of revenue based on store availability.
Expected loss
Product highlights
Whether Shopware hosting for Shopware versions 5 or 6 - our web clusters and services are specially optimized for high-traffic scenarios: Low loading times, reliability and scalability.
Maximum performance
- 99.99% availability guaranteed on an annual average (maximum downtime of 52 minutes per year)
- Short loading times thanks to free server services in all tariffs, for example Varnish, Redis and Elasticsearch
- Fast and 1:1 redundant enterprise hardware with NVMe SSD storage and Intel XEON processors in all tariffs
Managed Services
- Lightning-fast first-level support: experienced system admins are immediately available for you 24/7/365 by phone
- Proactive 24/7 monitoring of your online store with over 60 parameters for maximum stability and performance
- Guaranteed response times of up to 15 minutes in the event of a critical alarm that jeopardizes the functionality of the store
Managed Center
- Apache or NGINX - configure individually or simply use our presets
- 1-click setup and maintenance of many important tasks, such as the installation of an Elasticsearch Server
- Optimized MySQL configuration that can be adapted at any time
The best tools
- Use any number of server services (Redis, Elasticsearch, ...) at no extra cost
- Optimized, preconfigured caching for Shopware by Redis or Varnish
- Profiling with Tideways, Blackfire or New Relic supports the search for bottlenecks Developer tools such as Git, Composer and npm in all tariffs
Adrian
Shopware Certified
Developer
We help with your Shopware 6 migration
Start your Shopware 6 store with the best prerequisites. Our developers support you with a deep understanding of the Shopware 6 architecture. In addition, you can optimize your NGINX server for Shopware 6 with just a few clicks. If you would like to implement your frontend with a Progressive Web App, we are happy to share our experience from several successful PWA projects.
- Optimize NGINX for Shopware 6 with just one click
- Direct support from certified developers
- Node.js and NPM for Vue Storefront (PWA)
More than 500 satisfied
Shopware customers
FAQ – Frequently asked questions about our Shopware hosting
Shopware Hosting at maxcluster means that your Shopware 5 and Shopware 6 shops are operated in a cluster environment optimized for e-commerce. The platform is designed for high loads and ensures stable and fast processes – even with many simultaneous visitors.
With our managed hosting, we relieve your team of routine technical tasks. maxcluster takes care of security updates for the operating system and the services we provide, regular data backups, and technical monitoring. Updates and security measures for your Shopware installation—including core, plugins, and themes—remain your responsibility or that of your agency.
The web server, database, and caching are tailored to Shopware and can be customized in the Managed Center. This gives you a specialized environment without having to delve deeply into system administration yourself.
Shopware 6 hosting at maxcluster is suitable for shops that regularly process orders and rely on predictable performance – for example, during campaigns, seasonal promotions, or when visitor numbers increase. Language- and country-specific shops also benefit from a clearly dimensioned infrastructure.
A switch is worthwhile as soon as classic web hosting offers reach their limits, for example because of long response times, unstable runtimes, or a lack of options for caching and scaling. Structured planning is crucial, especially for older Shopware installations. In our article on switching from Shopware 5 to Shopware 6, we show which technical and strategic aspects should be considered.
With maxcluster, you get defined resources, a hosting environment optimized for Shopware, and direct access to technical support with Shopware experience. This creates reliability for ongoing operations and future growth.
For short loading times, we combine optimized web servers (Apache or NGINX) with caching solutions such as Varnish and Redis. Search and filter functions can be outsourced via services such as Elasticsearch, reducing the load on the database and improving the shop's response time — even during periods of increased traffic.
At the same time, maxcluster monitors your environment around the clock using technical metrics such as CPU utilization, memory consumption, response times, and error rates. Any anomalies are detected early on, allowing potential causes of performance bottlenecks or technical malfunctions to be quickly narrowed down. This enables targeted measures to be taken before malfunctions have a noticeable impact on ongoing operations.
Your shop is operated in a data center in Frankfurt am Main that is TÜV-tested and certified according to ISO 27001, PCI DSS, and ISAE 3402, among others. These standards define clear requirements for handling confidential information, payment data, and access, and support you in implementing legal requirements in e-commerce.
In addition, maxcluster relies on network segmentation, firewalls, encrypted transmission paths, and regular security updates. Daily backups with defined retention periods allow you to revert to an earlier data state if necessary. This provides you with an infrastructure that is designed for both protection and recoverability.
The first step is to take stock of your current environment: Shopware version, database size, extensions used, interfaces, and time-controlled processes such as cron jobs. Based on this, maxcluster sets up the new hosting environment and configures the web server, database, caching components, and certificates.
This is followed by a test migration of your shop. Files and databases are transferred, and you can take your time to check all the key functions in the new environment. Once the test has been successfully completed, we plan the final switchover with you, including DNS adjustment. This allows the transition to be structured and downtime to be kept to a minimum.
We have described in detail how the hosting switchover at maxcluster works and which points are particularly important in the planning process in our article on switching hosting providers.
maxcluster has been running e-commerce projects of various sizes for many years and hosts many Shopware installations. As a Shopware Recommended Hosting Partner, we provide environments tailored to the requirements of Shopware 5 and 6 – from individual shops to complex setups with multiple instances.
In everyday life, you benefit from consistently available support. Our administrators and Shopware experts are available by phone 24/7/365 and can help you classify technical issues, clarify infrastructure questions, or evaluate acute malfunctions. We provide information on possible causes and recommend appropriate next steps.
You will always speak directly to experts who are familiar with your hosting environment and can provide informed assessments based on this knowledge.
If you would like to clarify which resources and setup are appropriate for your Shopware shop, we will assist you in selecting a suitable hosting configuration.
