Questions about configuration? Is the performance of your online store declining? Getting nowhere with error analysis? We are available for you around the clock, seven days a week, every day of the year. Our team of experienced Linux administrators and customer consultants will answer your questions and look for the best and fastest solutions at any time.
|Lightning-fast first-level support: Experienced system admins are immediately available for you 24/7/365 by phone|
|Experts for Magento and Shopware hosting|
|ShopSecurity Knowledge Base with concrete recommendations for action|
Our web clusters and services are specially optimized for high-traffic scenarios: Low load times, resilience and scalability. Thanks to our many years of experience and specialization in e-commerce and various caching technologies, we can guarantee you optimum performance.
And you get this in writing: In our SLA you will find our scope of services described as well as response time and speed of service processing.
Our managed services are tailored to your needs and requirements. Simply choose the package that suits you best.
|Dynamic scaling of hardware resources|
|Managed E-Mail Server|
|Service and resource monitoring|
|Extended store monitoring|
|Maximum store monitoring|
|Denial of Service Protection|
|Operating system updates|
|Manual malware scans and store scans|
|Automatic malware scans and store scans|
|24 / 7 / 365 support from Linux administrators|
|Guaranteed response time||90 minutes||30 minutes||15 minutes|
|Remote hands included||15 minutes||30 minutes||60 minutes|
|Support for developers included||0 minutes||30 minutes||60 minutes|
|Fixed contact person|
|Support for high load scenarios|
Get 99.99% uptime and our excellent 24/7/365 direct support.
Demanding applications sometimes pose special challenges. You can count on us to always stand by your side and work together to find solutions - on an individual basis.
|Support for high-load scenarios for enterprise customers|
|Support for developers from business package|
|Customized store monitoring|
What drives me is the desire to bring about innovation through technology. Working in partnership with clients and agencies is my focus. By reducing the technical complexity of e-commerce through our service and products for them, I want to empower merchants to become even more successful.
Shared Hosting? Cloud Hosting? Colocation Web Hosting? Managed hosting? When looking for the right hosting solution, the range of options for store owners can be confusing and raise many questions.