Hosting for E-Commerce professionals

Create your individual managed hosting in just a few steps. Alternatively, you can enter a few details about your shop or blog and we will use our experience to find the optimal configuration for you.

Why host at maxcluster?

In short: Others host everything, we host online shops and applications with high requirements. Benefit from more than 10 years of experience, uncompromising performance, maximum reliability and excellent 24/7/365 direct support from experienced Linux administrators. We are so convinced of our hosting that we work exclusively with monthly contract terms and bill hardware on a daily basis.

Ein Mann und eine Frau schlagen mit den Händen ein als Zeichen der Teamarbeit.

Service you will love

With us, there is no call centre or ticket ping-pong. Speak directly with an experienced Linux administrator who will find a quick solution together with you. You don‘t believe us? Just take the test at +49 5251 4141 30 yourself. We look forward to your call!

  • Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone.
  • Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In the event of slow page loads or downtime, we will unblock within minutes.
  • Guaranteed response times of up to 15 minutes in the event of a critical alarm that endangers the functionality of the shop.
  • In addition, our qualified and dedicated experts are at your disposal for all questions regarding hosting and optimisation

Maximum performance and reliability

Our web clusters and services are specially optimised for high-traffic scenarios: Low load times, resilience and non-disruptive scalability.

  • Short load times thanks to free server services in all tariffs, for example Varnish, Redis and Elasticsearch.
  • 99.99% availability guaranteed on an annual average (maximum downtime of 52 minutes per year). Through active-passive or active-active redundancy and automations, we offer you maximum quality at low cost.
  • Non-disruptive scaling of resources such as CPU, RAM, NVMe SSD storage space and NVMe SSD storage.
  • With our optimised enterprise hardware in all tariffs, you often need significantly less hardware than with your old hoster
Eine rote Rakete, die startet und nach oben links fliegt

Work intuitively and efficiently

Numerous best practices from over 10 years of experience in hosting high-performance online shops are integrated into our "Managed Center" administration interface. Many tasks can be completed with just a few clicks. In addition, extensive monitoring is available to you here.

  • Apache or NGINX - configure individually or simply use our presets
  • 1-click setup and maintenance of many important tasks, such as the creation of an SSL certificate
  • Easy integration of NewRelic, Tideways or Blackfire
  • Free, comprehensive malware scans and reports, directly in your Managed Center

Quick and easy - domains and SSL

We take care of the entire domain administration. We look after the registration, administration, billing and security of your domains and guarantee constant accessibility through a redundant DNS infrastructure.

We also take care of the administration of your SSL certificates - from application to set-up to testing. We thus guarantee that they are valid and compatible for the most important browsers at all times.

  • More than 50 domain extensions
  • Extended Validation by GlobalSign ExtendedSSL for your SSL Certificates
  • Automatic renewal of your domains and SSL Certificates
  • Setup by our administrators

Take the next step

Get 99.99% availability, our excellent 24/7/365 direct support and many more benefits.

Based on your information, we recommend the following configuration.

Please note that the size of the required NVMe SSD (file storage) can vary greatly. It depends on the size of the assets / data objects and the number of existing version copies. For this reason, our configuration recommendation is based on an average value. If you have any questions, please contact our technical support.

Please note: We exclusively host Akeneo 4, 5 and 6

Your hardware

Please compose your desired hardware configuration here.

> ${ configuration.cpu } CPUs
+ ${ configuration.cpu } CPUs in the failover server

The processors are additionallyreserved for you on a separate serverin a ratio of 1:1 and areguaranteed to be availablein the event of a failure of the active server (active/passive cluster).

> ${ configuration.ram } GB RAM
+ ${ configuration.ram } GB RAM in the failover server
The memory (RAM) are additionally in a ratio of 1:1 on a separate server reserved for you and is guaranteed to be available in the event of a failure of the active server (active/passive cluster).
> ${ configuration.storage } GBFiles
NVMe SSD / Backups included
Backups (14 days) are included free of chargeand do not count towards file storage. We check daily whether the backup has been carried out successfully.

Tip:75% of our customers use 50 GB or less of file storage.
+ ${ configuration.storage } GB NVMe SSD in the failover server

Your data is permanently stored redundantly on a separate server and is immediately available in the event of a failure.



With this method, you have the advantage that the maximum write and read speeds are used by the NVMe SSD and there is no latency to a storage is.

With this method, you have the advantage that the maximum write and read speeds are used by the NVMe SSD and there isno latency to a storage.ist.
> ${ configuration.database } GBDatabase
NVMe SSD / Backups included
Backups (14 days) are included free of chargeand do not count towards database storage. We check daily whether the backup has been carried out successfully.

Tip:75% of our customers use 50 GB or less of database storage.
+ ${ configuration.database } GB NVMe SSD in the failover server
Your database is kept highly available and persistent in the background by a real-time storage system. Should a hardware failure occur, thedata from the last second is available.
I want to configure multiple servers
Multi-server architectures

Would you like to host your database, ERP solution, Redis or Elasticsearch separately, for example? We have a lot of experience in hosting high-performance multi-server architectures. Please contact our consulting team for more information.

Call now

+49 5251 41 41 350

Send an e-mail
Send an e-mail Do you really need more CPUs? Do you really need more RAM? Do you really need more storage?

With our high-quality enterprise hardware, you can offer optimum performance for up to20,000 visitors a day, depending on the application.

With our high-quality enterprise hardware, you can host up to50,000 product variantswith optimum performance, depending on the application.

Less than 5% of our customers use 200 GB or more of file storage.

Less than 5% of our customers use 50 GB or more of database storage.

Still not enough? Then we recommend an individual, non-binding consultation.

Call now

+49 5251 41 41 350

Send an e-mail
Basic configuration
${currentPrice.base | toCurrency} €
+ ${ configuration.additional.cpu } CPUs
${currentPrice.additional.cpu | toCurrency} €
+ ${ configuration.additional.ram } GB RAM
${currentPrice.additional.ram | toCurrency} €
+ ${ configuration.additional.storage } GB Files
${currentPrice.additional.storage | toCurrency} €
+ ${ configuration.additional.database } GB Database
${currentPrice.additional.database | toCurrency} €
+ ${ configuration.additional.network } IP addresses
${currentPrice.additional.network | toCurrency} €

Hardware:

${currentPrice.hardware | toCurrency}
monthly, excl. vat.

Your service level

Please select your desired service level.

For dev and stage environments
Please note: Managed Dev can only be booked for the use of dev/stage environments. maxcluster reserves the right to change this tariff to a managed basis if it is used for a live environment.
Managed Dev
  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • 99.99% availability
    • 20 zones included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    The maxcluster Managed Center is an administration interface for server services and security settings. An integrated Monitoring Center is also available here. Numerous best practices of our e-commerce stack are integrated so that a consistently high quality is achieved even with flexible and individual configurations.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Serivce and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

Support

Support is not included in this package.

Managed Dev
${ getManagedPrice('dev') | toCurrency }
monthly, excl. vat.
For start-ups ans experienced developers
Managed Basic
All ManagedDevbenefits
  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • 99.99% availability
    • 20 zones included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    The maxcluster Managed Center is an administration interface for server services and security settings. An integrated Monitoring Center is also available here. Numerous best practices of our e-commerce stack are integrated so that a consistently high quality is achieved even with flexible and individual configurations.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Service and resources monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop’s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Createmanual security scansin your Managed Center. You will receiveconcrete recommendationfor action to optimise the security of your application.

    We scan your cluster based on the extensive signature database ofeComscanand point out possible security vulnerabilities.

AdditionalBasicbenefits:
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Regular security updates
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Shop monitoring

    We check thestart pageof your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e.max. 90 minutes.

  • Support for backup restores
  • Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
  • Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency
  • Quarterly ShopPerformance analysis and recommendation
  • No VPN support

    Please select at least the ManagedBusinessservice level to receive support in setting up and monitoring your VPN connection.

Support
  • 24/ 7 / 365 support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 90 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 15 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • No free support for developers
Managed Basic
${ getManagedPrice('ba') | toCurrency }
monthly, excl. vat.
Best price-performance ratio
Managed Business
All ManagedBasicbenefits
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • Deutscher Datenschutz wird gewährleistet
    • 50 mailboxes with 20 GB included, more on request
  • Shop monitoring

    We check thestart pageof your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e.max. 90 minutes.

  • Support for backup restores
  • Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
  • Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency
  • Quarterly ShopPerformance analysis and recommendation
AdditionalBusinessbenefits:
  • AdvancedShop monitoring

    We check thestart page, a category page, a product page and the checkoutof your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. amaximum of 30 minutes.

  • Proactivemonitoring

    Weindependently point out possible problems and their causeswith your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can alsototally autonomously initiate a problem solutionif, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automaticmalware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

  • Monthly ShopPerformance analysis and recommendation
Support
  • 24/ 7 / 365 Support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 30 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 30 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • 30 minutes support for develorers

    Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Business
${ getManagedPrice('bs') | toCurrency }
monthly, excl. vat.
Maximum service, maximum performance
Managed Enterprise
All managedBasicbenefits
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.


    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Shop monitoring

    We check thestart pageof your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e.max. 90 minutes.

  • Support for backup restores
  • Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
  • Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency
  • Quarterly ShopPerformance analysis and recommendation
All ManagedBusinessbenefits
  • AdvancedShop monitoring

    We check thestart page, a category page, a product page and the checkoutof your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. amaximum of 30 minutes.

  • Proactivemonitoring

    Weindependently point out possible problems and their causeswith your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can alsototally autonomously initiate a problem solutionif, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automaticmalware scans and shop scans

    Receiveweekly automatic security scansto your registered e-mail address.Concrete recommendationsfor action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database ofeComscanand point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

  • Monthly ShopPerformance analysis and recommendation
AdditionalEnterprisebenefits:
  • MaximumShop monitoring

    We check thestart page, a category page, a product page and the checkoutof your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable forat least 2 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. amaximum of 15 minutes.

  • Support forhigh-load scenarios

    Do you expect exceptionally high traffic to your domain, for example through aTV campaign? We have manyyears of experience with high-load scenariosand are happy to support you before and during the campaign.

Support
  • Preferred consulting

    Preferential advice and handling of your inquiries via telephone or e-mail.

  • 24/ 7 / 365 support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 15 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 60 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • 60 minutes support for developers

    Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Enterprise
${ getManagedPrice('ent') | toCurrency }
monthly, excl. vat.
Hardware:
${currentPrice.hardware | toCurrency} €
Service Level:
${currentPrice.service | toCurrency} €ab ${pricing.managed.ba.price | toCurrency} €
$

Total:

${(currentPrice.hardware + currentPrice.service) | toCurrency} from${(currentPrice.hardware + pricing.managed.ba.price) | toCurrency}
monthly, excl. vat.
  • No risk: monthly terms
  • Your hardware configuration can be adapted at any time
  • Scaling in seconds and without interruption of application and services
  • Daily billing: only pay what you actually book

Contact details

To complete your order, we only need a few pieces of information.

${ errors.first('gender') }
First name* ${ errors.first('firstname') }
Last name* ${ errors.first('surname') }
Business e-mail* ${ errors.first('customer.contact_person.email') }
Business phone number* ${ errors.first('telephone') }

Your business address

Company* ${ errors.first('company') }
Street and house number* ${ errors.first('street') }
Postcode* ${ errors.first('postcode') }
City* ${ errors.first('city') }
${ errors.first('country') }
Additional information
VAT ID No.* ${ errors.first('tax_code') }
Enter address later
Yes, I would like to enter my payment details later.

How would you like to pay?

  • Invoice
  • Direct debit
    • Monthly billing
    • Automatic invoice dispatch by e-mail
    • 7 days payment term
    Reference (optional)
    • Monthly billing
    • Automatic invoice dispatch by e-mail
    Secure connection
    Your data is transmitted in encrypted form
    Account information
    IBAN*
    Account holder*
    BIC*
    I hereby authorize maxcluster GmbH to collect payments due from my / our account by direct debit. At the same time, I instruct my / our bank to honor the direct debits drawn by.

    Please note that we only support IBANs from countries in the euro currency area.

Different invoice e-mail (optional)

Complete order

Please check your details again.

  • No risk: Monthly terms
  • Daily billing: Only pay what you actually book
  • Your hardware configuration can be adjusted at any time

Your selection

Hardware configuration

> ${ configuration.cpu } CPUs
incl. failover server with ${ configuration.cpu } CPUs
> ${ configuration.ram } GB RAM
incl. failover server with ${ configuration.ram } GB RAM
> ${ configuration.storage } GB Files
incl. failover server with ${ configuration.storage } GB NVMe SSD and backups
> ${ configuration.database } GB Database
incl. failover server with ${ configuration.database } GB NVMe SSD and backups
  • Separate server configuration selected.
Edit hardware configuration
  • Basic configuration

    The basic configuration of our web clusters consists of:

    • 1 CPU
    • 2 GB RAM
    • 25 GB file storage
    • 10 GB database storage
    ${currentPrice.base | toCurrency} €
  • + ${ configuration.additional.cpu } CPUs
    ${currentPrice.additional.cpu | toCurrency} €
  • + ${ configuration.additional.ram } GB RAM
    ${currentPrice.additional.ram | toCurrency} €
  • + ${ configuration.additional.storage } GB Files
    ${currentPrice.additional.storage | toCurrency} €
  • + ${ configuration.additional.database } GB Database
    ${currentPrice.additional.database | toCurrency} €
  • + ${ configuration.additional.network } IP addresses
    ${currentPrice.additional.network | toCurrency} €
  • ${currentPrice.hardware | toCurrency}

Service level

  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already preconfigured so that a failure is automatically detected and rectified within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally preconfigured firewall. The released ports can be viewed in our Managed Center. In addition, firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centers guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • 99.99% availability
    • 20 zones included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    The maxcluster Managed Center is an administration interface for server services and security settings. An integrated Monitoring Center is also available here. Numerous best practices of our e-commerce stack are integrated so that a consistently high quality is achieved even with flexible and individual configurations.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    Thanks to regular new functions, improvements and security updates, our web clusters run at maximum performance and stability at all times. A overview of the planned software updates can be viewed for each cluster in the Managed Center.

  • Service and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. You can access and analyze this data at any time in the Monitoring Center at. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online store.

    After we have increased your resources, you will automatically receive an email informing you of the reason for the increased demand. Based on this information, we can work together to determine the store's long-term requirements and achieve optimum operating efficiency.

  • Manual malware scans and store scans

    Createmanual security scansin your Managed Center. You receiveconcrete recommendations for actionto optimize the security of your application.

    We scan your cluster based on the extensive signature database ofeComscanand point out possible security gaps.

Among other things contains
  • Managed e-mail server

    With Managed E-Mail, you can manage e-mail accounts via our interface in the Managed Center.

    • Simple setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Shop monitoring

    We check the start page of your store or application for accessibility and speed (time to first byte).

    If your store or application is unavailable for at least 4 minutes our 24/7/365 support will take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 90 minutes

  • Support for backup restores
  • Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
  • Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency
  • Quarterly ShopPerformance implementation and recommendation
View all benefits
Among other things contains
  • AdvancedShop monitoring

    We check thestart page, a category page, a product page and the checkoutof your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. amaximum of 30 minutes.

  • Proactivemonitoring

    Weindependently point out possible problems and their causeswith your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can alsototally autonomously initiate a problem solutionif, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automaticmalware scans and shop scans

    Receiveweekly automatic security scansto your registered e-mail address.Concrete recommendationsfor action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database ofeComscanand point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

  • Monthly ShopPerformance analysis and recommendation
View all benefits
Among other things contains
  • Advanced Shop monitoring

    We check thestart page, a category page, a product page and the checkoutof your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. amaximum of 30 minutes.

  • Proactivemonitoring

    Weindependently point out possible problems and their causeswith your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can alsototally autonomously initiate a problem solutionif, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automaticmalware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

  • Monthly ShopPerformance analysis and recommendation
  • MaximumShop monitoring

    We check thestart pageof your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable forat least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e.max. 90 minutes.

  • Support forhigh-load scenarios

    Do you expect exceptionally high traffic to your domain, for example through aTV campaign? We have manyyears of experience with high-load scenariosand are happy to support you before and during the campaign.

View all benefits
Customize service level
  • ${currentPrice.service | toCurrency}

Total:

${ (currentPrice.hardware + currentPrice.service) | toCurrency }
monthly, excl. vat.

Your contact details

${ selectedGender } ${ input.firstname } ${ input.surname }

  • E-mail address:${ input.email }
  • Invoice e-mail:${ input.email_invoice }
  • Telephone:${ input.telephone }
  • Company:${ input.company }
  • Street number${ input.street }
  • Postcode/City:${ input.postcode } ${ input.city }
  • Country:${ selectedCountry }
  • Order reference:${ input.reference_sign }
  • VAT ID No.${ input.taxcode }
Edit contact details

Method of payment

Monthly billing by Invoice

  • Automatic invoice dispatch by e-mail
  • 7 days payment term

Monthly billing by Direct debit

  • Account holder:${ input.payment.debit.owner }
  • IBAN:${ input.payment.debit.accountnumber }
  • BIC:${ input.payment.debit.bankcode }
I hereby authorize maxcluster GmbH to collect payments due from my / our account by direct debit. At the same time, I instruct my / our bank to redeem the direct debits drawn by you.

Monthly billing bycredit card

  • Automatic invoice dispatch by e-mail
Secure connection
Your data is transmitted in encrypted form

You want to enter your payment information later.

Until then, we have preset the payment method “Invoice, 7 days payment term” for you.

Edit payment
Would you like to tell us anything else about your order?

By clicking on “Order now” you accept theprivacy policyandgeneral terms and conditions.

We have received your order request.

Thank you for your order request. We will now check your details and then provide your cluster.

What happens next?

You will receive an e-mail with all the important data.
We will check your order request and get back to you if we have any questions.
Our team of experts will provide your individual hosting and send you the access data.
Summary
Hardware
${currentPrice.hardware | toCurrency} €
  • Basic configuration

    The basic configuration of our web clusters consists of:

    • 1 CPU
    • 2 GB RAM
    • 25 GB file storage
    • 10 GB database storage
    ${currentPrice.base | toCurrency} €
  • + ${ configuration.additional.cpu } CPUs
    ${currentPrice.additional.cpu | toCurrency} €
  • + ${ configuration.additional.ram } GB RAM
    ${currentPrice.additional.ram | toCurrency} €
  • + ${ configuration.additional.storage } GB Files
    ${currentPrice.additional.storage | toCurrency} €
  • + ${ configuration.additional.database } GB Database
    ${currentPrice.additional.database | toCurrency} €
  • + ${ configuration.additional.network } IP addresses
    ${currentPrice.additional.network | toCurrency} €
Service Level:
${currentPrice.service | toCurrency} €
from ${pricing.managed.dev.price | toCurrency} €
  • ${ serviceLevelTitle }
    ${currentPrice.service | toCurrency} €
Traffic
free of charge

Total:
${(currentPrice.hardware + currentPrice.service) | toCurrency} from${(currentPrice.hardware + pricing.managed.dev.price) | toCurrency}
monthly, excl. vat.
Continue
Please select a service level.

Which applications do you want to host?

Multiple selections are possible
Magento
Mage-OS
Magento 2 with Hyvä-Theme
Shopware
WooCommerce
Typo3
Wordpress
Akeneo
Pimcore

Other
Sie brauchen noch mehr Leistung? Sie brauchen noch mehr Leistung?

No problem! Please contact our experts for individual advice.

No problem! Please contact our experts for individual advice.

No problem! Please contact our experts for individual advice.

Call now

+49 5251 41 41 350

Magento

Please tell us a few key figures about your Magento store.

> ${ formatApplicationValue('magento', 'visitors', 'label_max') } ${ formatApplicationValue('magento', 'visitors') } Visitors (per day)

The estimated number of daily visitors per storeview to whom you want to offer optimal speed.

If the number of visitors varies greatly between your store reviews, please enter an average value here.

> ${ formatApplicationValue('magento', 'products', 'label_max') } ${ formatApplicationValue('magento', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your store reviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.magento.storeviews.label_max } ${ tariffWizard.applications.magento.storeviews.value } Storeview s

Mage-OS

Please tell us a few key figures about your Mage-OS store.

> ${ formatApplicationValue('mageos', 'visitors', 'label_max') } ${ formatApplicationValue('mageos', 'visitors') } Visitors (per day)

The estimated number of daily visitors per storeview to whom you want to offer optimal speed.

Sollten die Besucher:innen zwischen Ihren Storeviews sehr schwanken, geben Sie hier bitte einen Mittelwert an.

> ${ formatApplicationValue('mageos', 'products', 'label_max') } ${ formatApplicationValue('mageos', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your store reviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.mageos.storeviews.label_max } ${ tariffWizard.applications.mageos.storeviews.value } Storeview s

Magento 2 with Hyvä-Theme

Please tell us a few key figures about your Magento 2 with Hyvä-Theme Shop.

> ${ formatApplicationValue('hyvae', 'visitors', 'label_max') } ${ formatApplicationValue('hyvae', 'visitors') } Visitors (per day)

The estimated number of daily visitors per storeview to whom you want to offer optimal speed.

If the number of visitors varies greatly between your store reviews, please enter an average value here.

> ${ formatApplicationValue('hyvae', 'products', 'label_max') } ${ formatApplicationValue('hyvae', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your store reviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.hyvae.storeviews.label_max } ${ tariffWizard.applications.hyvae.storeviews.value } Storeview s

Shopware

Please tell us a few key figures about your Shopware store.

> ${ formatApplicationValue('shopware', 'visitors', 'label_max') } ${ formatApplicationValue('shopware', 'visitors') } Visitors (per day)

The estimated number of daily visitors per subshop to whom you want to offer optimal speed.

If the number of visitors varies greatly between your subshops, please enter an average value here.

> ${ formatApplicationValue('shopware', 'products', 'label_max') } ${ formatApplicationValue('shopware', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per subshop.

If the product quantities vary greatly between your subshops, please enter an average value here.

Do you want to host multiple Subshops?
> ${ tariffWizard.applications.shopware.storeviews.label_max } ${ tariffWizard.applications.shopware.storeviews.value } Subshop s

WooCommerce

Please tell us a few key figures about your WooCommerce shop.

> ${ formatApplicationValue('woocommerce', 'visitors', 'label_max') } ${ formatApplicationValue('woocommerce', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Shop to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Shops, please enter an average value here.

> ${ formatApplicationValue('woocommerce', 'products', 'label_max') } ${ formatApplicationValue('woocommerce', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Shop.

If the product quantities vary greatly between your Shops, please enter an average value here.

Do you want to host multiple Shops?
> ${ tariffWizard.applications.woocommerce.storeviews.label_max } ${ tariffWizard.applications.woocommerce.storeviews.value } Shop s

Wordpress

How many visitors does your Wordpress website have?

> ${ formatApplicationValue('wordpress', 'visitors', 'label_max') } ${ formatApplicationValue('wordpress', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Typo3

How many visitors does your Typo3 website have?

> ${ formatApplicationValue('typo', 'visitors', 'label_max') } ${ formatApplicationValue('typo', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Akeneo

How many product assets does your website include?

> ${ formatApplicationValue('akeneo', 'products', 'label_max') } ${ formatApplicationValue('akeneo', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Pimcore

How many product assets does your website include?

> ${ formatApplicationValue('pimcore', 'products', 'label_max') } ${ formatApplicationValue('pimcore', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Please arrange a consultation

Due to your complex requirements, we recommend an individual, free consultation by phone.

maxcluster GmbH

My goal is to advise customers not only professionally, but above all with regard to their individual requirements. They benefit from the many years of experience at maxcluster and the best practices from over 10 years of e-commerce hosting. Because this is how we ensure that stores and applications always run efficiently and economically.

Patrick Idzkowski
maxcluster GmbH

Achieving success together with our customers and partners is what drives me. And these successes can only be achieved through close coordination between our partners and us. Our team is therefore always approachable - whether for new customers or long-standing partners.

Jan Ahlers
maxcluster GmbH

"Consulting" for me means seeing the customer's business through their eyes. My goal is to convey to him that we are aiming for a long-term collaboration to make him even more successful together. Because for more than 10 years, we have been the "right sparring partner" in e-commerce with our technology and innovations.

Mario Hogrebe
maxcluster GmbH

Transparency and quick accessibility are the main focus of our professional consulting. But we want to convince not so much with words, but above all with our performance. This forms the technical basis for the success of our customers.

Arthur Heffner
maxcluster GmbH

In the digital age, e-commerce is the most important growth driver for retailers. For over 10 years, maxcluster has been supporting professional companies as a leading partner in e-commerce hosting.
For us, the ideal hosting solution for the store or application is performant, reliable and economical at the same time. And that is also the goal of my consulting, which always keeps the requirements and the success of the customers in mind.

Stephan König
maxcluster GmbH

E-commerce hosting is like building a house: If the foundation is not solid and designed for long-term reliability, growth will be on shaky ground. It is therefore very important to me to understand the long-term goals of my customers and to advise them individually in this regard. Transparency and open communication are essential for this.

Alfred Maier