Hosting for E-Commerce professionals

Create your individual managed hosting in just a few steps. Alternatively, you can enter a few details about your shop or blog and we will use our experience to find the optimal configuration for you.

Why host at maxcluster?

In short: Others host everything, we host online shops and applications with high requirements. Benefit from more than 10 years of experience, uncompromising performance, maximum reliability and excellent 24/7/365 direct support from experienced Linux administrators. We are so convinced of our hosting that we work exclusively with monthly contract terms and bill hardware on a daily basis.

Service you will love

With us, there is no call centre or ticket ping-pong. Speak directly with an experienced Linux administrator who will find a quick solution together with you. You don‘t believe us? Just take the test at +49 5251 4141 30 yourself. We look forward to your call!

checkLightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone.
Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In the event of slow page loads or downtime, we will unblock within minutes.
checkGuaranteed response times of up to 15 minutes in the event of a critical alarm that endangers the functionality of the shop.
checkIn addition, our qualified and dedicated experts are at your disposal for all questions regarding hosting and optimisation
Der Magento Experte

Where other providers are often at a loss, the maxcluster team is always there to help. So far, every problem has been solved. The technology stack is also impressive and enables flexible and independent work!

Andreas Golchert
nexxo - web agency, Munich

Thanks to maxcluster we have been receiving a highly reactive server architecture for years now, as well as first-class performance and excellent response times from an always helpful support team.

Lukas Hillebrand
BTS Business Trading Shops GmbH

The stores run smoothly, performance has increased. In case of questions or problems, the maxcluster people are always available, competent and so nice! You can also get to know them personally at various events ... more is not possible! :) Thank you!

Manuela Vogt
run_as_root GmbH

But the management interface is the best. Here I can simply start services like Solr, NginX or Varnish with a mouse click – without additional costs or installation effort. I have rarely seen such a well thought out hosting that really makes my daily work easier

Rico Neitzel
8MYLEZ

Our Shopware specialists develop very sophisticated online stores, with complex requirements for design, function and performance. That's why it's especially important for us to have a reliable hosting partner for an excellent foundation. With maxcluster we have found exactly this partner and can also rely on an excellent service towards our customers.

Marc Baur
We host more than 500 successful online shops
  • gartenundfreizeit
  • kartenmacherei
  • radbag
  • gastrohero
  • meineLinse

Maximum performance and reliability

Our web clusters and services are specially optimised for high-traffic scenarios: Low load times, resilience and non-disruptive scalability.

checkShort load times thanks to free server services in all tariffs, for example Varnish, Redis and Elasticsearch.
check99.99% availability guaranteed on an annual average (maximum downtime of 52 minutes per year). Through active-passive or active-active redundancy and automations, we offer you maximum quality at low cost.
checkNon-disruptive scaling of resources such as CPU, RAM, NVMe SSD storage space and NVMe SSD storage.
checkWith our optimised enterprise hardware in all tariffs, you often need significantly less hardware than with your old hoster

How do our web clusters work?

Work intuitively and efficiently

Numerous best practices from over 10 years of experience in hosting high-performance online shops are integrated into our "Managed Center" administration interface. Many tasks can be completed with just a few clicks. In addition, extensive monitoring is available to you here.

checkApache or NGINX - configure individually or simply use our presets
check1-click setup and maintenance of many important tasks, such as the creation of an SSL certificate
checkEasy integration of NewRelic, Tideways or Blackfire
checkFree, comprehensive malware scans and reports, directly in your Managed Center

Quick and easy - domains and SSL

We take care of the entire domain administration. We look after the registration, administration, billing and security of your domains and guarantee constant accessibility through a redundant DNS infrastructure.

We also take care of the administration of your SSL certificates - from application to set-up to testing. We thus guarantee that they are valid and compatible for the most important browsers at all times.

checkMore than 50 domain extensions
checkExtended Validation by GlobalSign ExtendedSSL for your SSL Certificates
checkAutomatic renewal of your domains and SSL Certificates
checkSetup by our administrators
Price list as PDF

Take the next step

Get 99.99% availability, our excellent 24/7/365 direct support and many more benefits.

Based on your information, we recommend the following configuration.

Please note that the size of the required NVMe SSD (file storage) can vary greatly. It depends on the size of the assets / data objects as well as the number of existing version copies. For this reason, our configuration recommendation is based on an average value. If you have any questions, please contact our technical support.

Please note: We only host Akeneo 4, 5 and 6

Your hardware

Please compose your desired hardware configuration here.

> ${ configuration.cpu } CPUs
+ ${ configuration.cpu } CPUs in the failover server

The processors are additionally reserved for you on a separate server in a ratio of 1:1 and are guaranteed to be available in the event of a failure of the active server (active/passive cluster).

> ${ configuration.ram } GB RAM
+ ${ configuration.ram } GB RAM in the failover server

The memory (RAM) are additionally reserved for you on a separate server in a ratio of 1:1 and are guaranteed to be available in the event of a failure of the active server (active/passive cluster).

> ${ configuration.storage } GB Files
NVMe SSD / Backups included

Backups (14 days) are included free of charge and do not count towards file storage. We check daily whether the backup has been carried out successfully.

Tip: 75% of our customers use 50 GB or less of file storage.

+ ${ configuration.storage } GB NVMe SSD in the failover server

Your data is permanently stored redundantly on a separate server and is immediately available in the event of a failure. With this method, you have the advantage that the maximum write and read speeds are used by the NVMe SSD and there is no latency to a storage.

> ${ configuration.database } GB Database
NVMe SSD / Backups included

Backups (14 days) are included free of charge and do not count towards database storage. We check daily whether the backup has been carried out successfully.

Tip: 75% of our customers use 50 GB or less of database storage.

+ ${ configuration.database } GB NVMe SSD in the failover server

Your database is kept highly available and persistent in the background by a real-time storage system. Should a hardware failure occur, the data from the last second is available.

I want to configure multiple servers
Multi-server architectures

Would you like to host your database, ERP solution, Redis or Elasticsearch separately, for example? We have a lot of experience in hosting high-performance multi-server architectures. Please contact our consulting team for more information.

Call now

+49 5251 41 41 350

Send an e-mail
Do you really need more CPUs?Do you really need more RAM?Do you really need more memory?

With our high-quality enterprise hardware, you can already offer optimal performance to up to 20,000 visitors daily, depending on the application.

With our high-quality enterprise hardware, you can already host up to 50,000 product variants with optimal performance, depending on the application.

Less than 5% of our customers use 200 GB or more of file storage.

Less than 5% of our customers use 50 GB or more of database storage.

Still not enough? Then we recommend an individual, non-binding consultation.

Call now

+49 5251 41 41 350

Send an e-mail
Basic configuration
${currentPrice.base | toCurrency} €
+ ${configuration.additional.cpu} CPUs
${currentPrice.additional.cpu | toCurrency} €
+ ${configuration.additional.ram} GB RAM
${currentPrice.additional.ram | toCurrency} €
+ ${configuration.additional.storage} GB Files
${currentPrice.additional.storage | toCurrency} €
+ ${configuration.additional.database} GB Database
${currentPrice.additional.database | toCurrency} €
+ ${configuration.additional.network} IP addresses
${currentPrice.additional.network | toCurrency} €

Hardware:

${currentPrice.hardware | toCurrency}
monthly, excl. vat.

Your service level

Please select your desired service level.

For start-ups and experienced developers
Managed Basic
  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • .
    • 99.99% availability
    • 20 zones included, more on request
    • .
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

    We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Service and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

  • Shop monitoring

    We check the start page of your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.

  • No VPN support

    Please select at least the Managed Business service level to receive support in setting up and monitoring your VPN connection.

Support
  • 24/ 7 / 365 support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 90 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 15 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • No free support for developers
Managed Basic
${ getManagedPrice('ba') | toCurrency }
monthly, excl. vat.
Best price-performance ratio
Managed Business
All Managed Basic benefits
  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • .
    • 99.99% availability
    • 20 zones included, more on request
    • .
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

    We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Service and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

Additional Business benefits:
  • Advanced shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.

  • Proactive monitoring

    We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automatic malware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

Support
  • 24/ 7 / 365 support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 30 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 30 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • 30 minutes support for developers

    Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Business
${ getManagedPrice('bs') | toCurrency }
monthly, excl. vat.
Maximum service, maximum performance
Managed Enterprise
All Managed Basic benefits
  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • .
    • 99.99% availability
    • 20 zones included, more on request
    • .
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

    We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Service and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

All Managed Business benefits
  • Advanced shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.

  • Proactive monitoring

    We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automatic malware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

Additional Enterprise benefits:
  • Maximum shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 2 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 15 minutes.

  • Support for high-load scenarios

    Do you expect exceptionally high traffic to your domain, for example through a TV campaign? We have many years of experience with high-load scenarios and are happy to support you before and during the campaign.

Support
  • Preferred consulting

    Preferential advice and handling of your inquiries via telephone or e-mail.

  • 24/ 7 / 365 support from Linux administrators

    Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.

  • 15 minutes guaranteed response time

    Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.

  • 60 minutes Remote Hands

    Monthly inclusive minutes for individual service configuration or application configuration during office hours.

  • 60 minutes support for developers

    Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Enterprise
${ getManagedPrice('ent') | toCurrency }
monthly, excl. vat.
Hardware:
${currentPrice.hardware | toCurrency} €
Service level:
${currentPrice.service | toCurrency} €from ${pricing.managed.ba.price | toCurrency} €
${serviceLevelTitle}

Total:

${(currentPrice.hardware + currentPrice.service) | toCurrency}from${(currentPrice.hardware + pricing.managed.ba.price) | toCurrency}
monthly, excl. vat.
Enter contact details
${layout.wizard.priceOverviewNextDisabledText}
  • No risk: monthly terms
  • Your hardware configuration can be adapted at any time
  • Scaling in seconds and without interruption of application and services
  • Daily billing: only pay what you actually book

Contact details

To complete your order, we only need a few pieces of information.

${ errors.first('gender') }
First name*${ errors.first('firstname') }
Last name*${ errors.first('surname') }
Business e-mail*${ errors.first('customer.contact_person.email') }
Business phone number*${ errors.first('telephone') }

Your business address

Company* ${ errors.first('company') }
Street and house number* ${ errors.first('street') }
Postcode* ${ errors.first('postcode') }
City* ${ errors.first('city') }
${ errors.first('country') }
Additional information
VAT ID. No.*${ errors.first('tax_code') }
Enter address later
Yes, I would like to enter my payment details later.

How would you like to pay?

  • Invoice
    • Monthly billing
    • Automatic invoice dispatch by e-mail
    • 7 days payment term
    Reference (optional)
  • Credit card
    • Monatliche Abrechnung
    • Automatischer Rechnungs-Versand per Email
    Sichere Verbindung
    Ihre Daten werden verschlüsselt übertragen
    Karteninformationen
    Karteninhaber*
    Kartennummer*
    • Monthly billing
    • Automatic invoice dispatch by e-mail
    Secure connection
    Your data is transmitted in encrypted form
  • Direct debit
    • Monthly billing
    • Automatic invoice dispatch by e-mail
    Secure connection
    Your data is transmitted in encrypted form
    Bank account information
    IBAN*
    Account holder*
    BIC*
    I hereby authorise maxcluster GmbH to collect due payments from my / our account by direct debit. At the same time, I instruct my / our bank to honour the direct debits drawn by you.
Different invoice e-mail (optional)

Complete order

Please check your details again.

  • No risk: Monthly terms
  • Daily billing: Only pay what you actually book
  • Your hardware configuration can be adjusted at any time

Costs

Your hardware configuration

> ${ configuration.cpu } CPUs
incl. failover server with ${ configuration.cpu } CPUs
> ${ configuration.ram } GB RAM
incl. failover server with ${ configuration.ram } GB RAM
> ${ configuration.storage } GB Files
incl. failover server with ${ configuration.storage } GB NVMe SSD and backups
> ${ configuration.database } GB Database
incl. failover server with ${ configuration.database } GB NVMe SSD and backups
  • CONFIGURATOR.SUMMARY.HARDWARE.TEXT_SEPERATED
Edit hardware configuration
  • Basic configuration

    The basic configuration of our web clusters consists of:

    • 1 CPU
    • 2 GB RAM
    • 25 GB file storage
    • 10 GB database storage
    ${currentPrice.base | toCurrency} €
  • + ${configuration.additional.cpu} CPUs
    ${currentPrice.additional.cpu | toCurrency} €
  • + ${configuration.additional.ram} GB RAM
    ${currentPrice.additional.ram | toCurrency} €
  • + ${configuration.additional.storage} GB Files
    ${currentPrice.additional.storage | toCurrency} €
  • + ${configuration.additional.database} GB Database
    ${currentPrice.additional.database | toCurrency} €
  • + ${configuration.additional.network} IP addresses
    ${currentPrice.additional.network | toCurrency} €
  • ${currentPrice.hardware | toCurrency}

Your service level

  • Automatic failure protection

    If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.

    • Automatic failure protection detects and resolves any failure within one minute
    • High availability of 99.99% of network and server hardware on an annual average
    • Power supply, air conditioning, network and hardware are designed with multiple redundancy
    • Double redundant data storage on NVMe SSD
    • Hardware and network are monitored around the clock by our technicians
  • Firewall

    Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.

  • Managed DNS

    The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.

    • Low TTL entries possible
    • Error analysis by DNS experts
    • German data centres
    • Easy management via Managed Center
    • .
    • 99.99% availability
    • 20 zones included, more on request
    • .
  • Managed e-mail server

    With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.

    • Easy setup of mailboxes and forwarding
    • Regular security updates
    • Continuous expansion of functions
    • Strong encryption during data transmission
    • Extensive anti-spam filters
    • German data protection is guaranteed
    • 50 mailboxes with 20 GB included, more on request
  • Managed Center

    The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.

  • Daily backups

    Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

    We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.

  • Operating system updates

    Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.

  • Security updates

    With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.

  • Service and resource monitoring

    The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

    After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.

  • Manual malware scans and shop scans

    Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

  • Shop monitoring

    We check the start page of your shop or application for accessibility and speed (Time To First Byte).

    If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.

Among other things contains
  • Advanced shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.

  • Proactive monitoring

    We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automatic malware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

View all benefits
Among other things contains
  • Advanced shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.

  • Proactive monitoring

    We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.

    With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.

  • VPN support

    We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.

  • Automatic malware scans and shop scans

    Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.

    We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.

  • Fixed contact person

    One technical contact person with one representation.

  • Maximum shop monitoring

    We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).

    If your shop, a category page, a product page or the checkout is unavailable for at least 2 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.

    We guarantee at least the response time at the booked service level - i.e. a maximum of 15 minutes.

  • Support for high-load scenarios

    Do you expect exceptionally high traffic to your domain, for example through a TV campaign? We have many years of experience with high-load scenarios and are happy to support you before and during the campaign.

View all benefits
Adjust service level
  • ${currentPrice.service | toCurrency}

Total:

${ (currentPrice.hardware + currentPrice.service) | toCurrency }
monthly, excl. vat.

Your contact details

${ selectedGender } ${input.firstname} ${input.surname}

  • E-mail address:${ input.email }
  • Invoice e-mail:${ input.email_invoice }
  • Phone:${ input.telephone }
  • Company:${ input.company }
  • Street/No.:${ input.street }
  • Postcode/City:${ input.postcode } ${ input.city }
  • Country:${ selectedCountry }
  • Order reference:${ input.reference_sign }
  • VAT ID. No.${ input.taxcode }
Edit contact details

Payment method

Monthly billing via invoice.

  • Automatic invoice dispatch by e-mail
  • 7 days payment term

Monthly billing by Direct debit.

  • Account holder:${ input.payment.debit.owner }
  • IBAN:${ input.payment.debit.accountnumber }
  • BIC:${ input.payment.debit.bankcode }
I hereby authorise maxcluster GmbH to collect due payments from my / our account by direct debit. At the same time, I instruct my / our bank to honour the direct debits drawn by you.

Monthly billing by credit card.

  • Automatic invoice dispatch by e-mail
Secure connection
Your data is transmitted in encrypted form

You want to enter your payment information later.

Until then, we have preset the payment method "invoice, 7 days payment term" for you.

Edit payment
Is there anything else you would like to tell us about your order?

By clicking on "Complete order" you accept the privacy policy and general terms and conditions.

We have received your order request.

Thank you for your order request. We are now checking your details and will provide your cluster afterwards.

What happens next?

You will receive an email with all important data.
We will review your order request and get back to you with any open questions.
Our team of experts will provide your individual hosting and send you the access data.
Summary
Hardware
${currentPrice.hardware | toCurrency} €
  • Basic configuration

    The basic configuration of our web clusters consists of:

    • 1 CPU
    • 2 GB RAM
    • 25 GB file storage
    • 10 GB database storage
    ${currentPrice.base | toCurrency} €
  • + ${configuration.additional.cpu} CPUs
    ${currentPrice.additional.cpu | toCurrency} €
  • + ${configuration.additional.ram} GB RAM
    ${currentPrice.additional.ram | toCurrency} €
  • + ${configuration.additional.storage} GB Files
    ${currentPrice.additional.storage | toCurrency} €
  • + ${configuration.additional.database} GB Database
    ${currentPrice.additional.database | toCurrency} €
  • + ${configuration.additional.network} IP addresses
    ${currentPrice.additional.network | toCurrency} €
Service level:
${currentPrice.service | toCurrency} €
from ${pricing.managed.ba.price | toCurrency} €
  • ${serviceLevelTitle}
    ${currentPrice.service | toCurrency} €
Traffic
free of charge

Total
${(currentPrice.hardware + currentPrice.service) | toCurrency}from${(currentPrice.hardware + pricing.managed.ba.price) | toCurrency}
monthly, excl. vat.
Continue
${layout.wizard.priceOverviewNextDisabledText}

Which applications do you want to host?

Multiple selections are possible
${application.name}

Other
You need even more power?You need even more power?

No problem! Please contact our experts for an individual consultation.

No problem! Please contact our experts for an individual consultation.

No problem! Please contact our experts for an individual consultation.

Call now

+49 5251 41 41 350

Magento

Please tell us a few key figures about your Magento shop.

> ${ formatApplicationValue('magento', 'visitors', 'label_max') }${ formatApplicationValue('magento', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('magento', 'products', 'label_max') }${ formatApplicationValue('magento', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.magento.storeviews.label_max }${ tariffWizard.applications.magento.storeviews.value } Storeviews

Mage-OS

Please tell us a few key figures about your Mage-OS shop.

> ${ formatApplicationValue('mageos', 'visitors', 'label_max') }${ formatApplicationValue('mageos', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('mageos', 'products', 'label_max') }${ formatApplicationValue('mageos', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.mageos.storeviews.label_max }${ tariffWizard.applications.mageos.storeviews.value } Storeviews

Magento 2 with Hyvä Theme

Please tell us a few key figures about your Magento 2 with Hyvä Theme shop.

> ${ formatApplicationValue('hyvae', 'visitors', 'label_max') }${ formatApplicationValue('hyvae', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('hyvae', 'products', 'label_max') }${ formatApplicationValue('hyvae', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?
> ${ tariffWizard.applications.hyvae.storeviews.label_max }${ tariffWizard.applications.hyvae.storeviews.value } Storeviews

Shopware

Please tell us a few key figures about your Shopware shop.

> ${ formatApplicationValue('shopware', 'visitors', 'label_max') }${ formatApplicationValue('shopware', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Subshop to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Subshops, please enter an average value here.

> ${ formatApplicationValue('shopware', 'products', 'label_max') }${ formatApplicationValue('shopware', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Subshop.

If the product quantities vary greatly between your Subshops, please enter an average value here.

Do you want to host multiple Subshops?
> ${ tariffWizard.applications.shopware.storeviews.label_max }${ tariffWizard.applications.shopware.storeviews.value } Subshops

WooCommerce

Please tell us a few key figures about your WooCommerce shop.

> ${ formatApplicationValue('woocommerce', 'visitors', 'label_max') }${ formatApplicationValue('woocommerce', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Shop to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Shops, please enter an average value here.

> ${ formatApplicationValue('woocommerce', 'products', 'label_max') }${ formatApplicationValue('woocommerce', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Shop.

If the product quantities vary greatly between your Shops, please enter an average value here.

Do you want to host multiple Shops?
> ${ tariffWizard.applications.woocommerce.storeviews.label_max }${ tariffWizard.applications.woocommerce.storeviews.value } Shops

Wordpress

How many visitors does your Wordpress website have?

> ${ formatApplicationValue('wordpress', 'visitors', 'label_max') }${ formatApplicationValue('wordpress', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Typo3

How many visitors does your Typo3 website have?

> ${ formatApplicationValue('typo', 'visitors', 'label_max') }${ formatApplicationValue('typo', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Akeneo

How many product assets does your website include?

> ${ formatApplicationValue('akeneo', 'products', 'label_max') }${ formatApplicationValue('akeneo', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Pimcore

How many product assets does your website include?

> ${ formatApplicationValue('pimcore', 'products', 'label_max') }${ formatApplicationValue('pimcore', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Please arrange a consultation

Due to your complex requirements, we recommend an individual, free consultation by phone.

maxcluster GmbH

In the digital age, e-commerce is the most important growth driver for retailers. For over 10 years, maxcluster has been supporting professional companies as a leading partner in e-commerce hosting.
For us, the ideal hosting solution for the store or application is performant, reliable and economical at the same time. And that is also the goal of my consulting, which always keeps the requirements and the success of the customers in mind.

Stephan König
maxcluster GmbH

"Consulting" for me means seeing the customer's business through their eyes. My goal is to convey to him that we are aiming for a long-term collaboration to make him even more successful together. Because for more than 10 years, we have been the "right sparring partner" in e-commerce with our technology and innovations.

Mario Hogrebe
maxcluster GmbH

My goal is to advise customers not only professionally, but above all with regard to their individual requirements. They benefit from the many years of experience at maxcluster and the best practices from over 10 years of e-commerce hosting. Because this is how we ensure that stores and applications always run efficiently and economically.

Patrick Idzkowski
maxcluster GmbH

Transparency and quick accessibility are the main focus of our professional consulting. But we want to convince not so much with words, but above all with our performance. This forms the technical basis for the success of our customers.

Arthur Heffner
maxcluster GmbH

Achieving success together with our customers and partners is what drives me. And these successes can only be achieved through close coordination between our partners and us. Our team is therefore always approachable - whether for new customers or long-standing partners.

Jan Ahlers
maxcluster GmbH

E-commerce hosting is like building a house: If the foundation is not solid and designed for long-term reliability, growth will be on shaky ground. It is therefore very important to me to understand the long-term goals of my customers and to advise them individually in this regard. Transparency and open communication are essential for this.

Alfred Maier