Hosting for E-Commerce professionals

Create your individual managed hosting in just a few steps. Alternatively, you can enter a few details about your shop or blog and we will use our experience to find the optimal configuration for you.

Start configuration

Use the Hardware Finder

Why host at maxcluster?

In short: Others host everything, we host online shops and applications with high requirements. Benefit from more than 10 years of experience, uncompromising performance, maximum reliability and excellent 24/7/365 direct support from experienced Linux administrators. We are so convinced of our hosting that we work exclusively with monthly contract terms and bill hardware on a daily basis.

Service you will love

With us, there is no call centre or ticket ping-pong. Speak directly with an experienced Linux administrator who will find a quick solution together with you. You don‘t believe us? Just take the test at +49 5251 4141 30 yourself. We look forward to your call!

	Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone.
	Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In the event of slow page loads or downtime, we will unblock within minutes.
	Guaranteed response times of up to 15 minutes in the event of a critical alarm that endangers the functionality of the shop.
	In addition, our qualified and dedicated experts are at your disposal for all questions regarding hosting and optimisation

maxcluster has convinced us with its competent, friendly and above all fast support. When discrepancies arise, they are quickly resolved and communicated transparently. At the same time, the people from Paderborn distinguish themselves through a love of detail with foresight. The performance is first-class.

Béla Yannik Hahne

Project Manager – mitho®

Where other providers are often at a loss, the maxcluster team is always there to help. So far, every problem has been solved. The technology stack is also impressive and enables flexible and independent work!

Andreas Golchert

Der Magento Experte

As an e-commerce manufactory, we are committed to the quality and operational stability of our customers' e-commerce platformers. The colleagues from maxcluster are of outstanding importance in the implementation of this claim. We find the cooperation, be it in consulting on detailed questions or in planning complex web clusters, to be extremely collegial and professionally valuable. Even in emergencies, we have the deepest trust in our colleagues and appreciate their proactive approach. In addition, at maxcluster we have the opportunity to configure a great deal of the servers ourselves. This gives us the necessary flexibility when operating complex e-commerce applications.

Tobias Niebergall

Managing Director – e3N

maxcluster is our reliable and always available hoster with similar years of Magento experience. Together, they create customized, high-performance hosting setups.

Andreas Mautz

CTO – webvisum

Once again, a big compliment and many thanks to your colleagues and maxcluster in general for the support during our switch to Shopware. You do a great job, have an excellent service and we feel very, very well taken care of with you!

Marcus May

Alpha Bürobedarf

We host more than 500 successful online shops

Maximum performance and reliability

Our web clusters and services are specially optimised for high-traffic scenarios: Low load times, resilience and non-disruptive scalability.

	Short load times thanks to free server services in all tariffs, for example Varnish, Redis and Elasticsearch.
	99.99% availability guaranteed on an annual average (maximum downtime of 52 minutes per year). Through active-passive or active-active redundancy and automations, we offer you maximum quality at low cost.
	Non-disruptive scaling of resources such as CPU, RAM, NVMe SSD storage space and NVMe SSD storage.
	With our optimised enterprise hardware in all tariffs, you often need significantly less hardware than with your old hoster

How do our web clusters work?

Work intuitively and efficiently

Numerous best practices from over 10 years of experience in hosting high-performance online shops are integrated into our "Managed Center" administration interface. Many tasks can be completed with just a few clicks. In addition, extensive monitoring is available to you here.

	Apache or NGINX - configure individually or simply use our presets
	1-click setup and maintenance of many important tasks, such as the creation of an SSL certificate
	Easy integration of NewRelic, Tideways or Blackfire
	Free, comprehensive malware scans and reports, directly in your Managed Center

Quick and easy - domains and SSL

We take care of the entire domain administration. We look after the registration, administration, billing and security of your domains and guarantee constant accessibility through a redundant DNS infrastructure.

We also take care of the administration of your SSL certificates - from application to set-up to testing. We thus guarantee that they are valid and compatible for the most important browsers at all times.

	More than 50 domain extensions
	Extended Validation by GlobalSign ExtendedSSL for your SSL Certificates
	Automatic renewal of your domains and SSL Certificates
	Setup by our administrators

Price list as PDF

Take the next step

Get 99.99% availability, our excellent 24/7/365 direct support and many more benefits.

Start configuration Use the Hardware Finder

Based on your information, we recommend the following configuration.

Please note that the size of the required NVMe SSD (file storage) can vary greatly. It depends on the size of the assets / data objects as well as the number of existing version copies. For this reason, our configuration recommendation is based on an average value. If you have any questions, please contact our technical support.

Please note: We only host Akeneo 4, 5 and 6

Your hardware

Please compose your desired hardware configuration here.

> ${ configuration.cpu } CPUs

+ ${ configuration.cpu } CPUs in the failover server

The processors are additionally reserved for you on a separate server in a ratio of 1:1 and are guaranteed to be available in the event of a failure of the active server (active/passive cluster).

> ${ configuration.ram } GB RAM

+ ${ configuration.ram } GB RAM in the failover server

The memory (RAM) are additionally reserved for you on a separate server in a ratio of 1:1 and are guaranteed to be available in the event of a failure of the active server (active/passive cluster).

> ${ configuration.storage } GB Files

NVMe SSD / Backups included

Backups (14 days) are included free of charge and do not count towards file storage. We check daily whether the backup has been carried out successfully.

Tip: 75% of our customers use 50 GB or less of file storage.

+ ${ configuration.storage } GB NVMe SSD in the failover server

Your data is permanently stored redundantly on a separate server and is immediately available in the event of a failure. With this method, you have the advantage that the maximum write and read speeds are used by the NVMe SSD and there is no latency to a storage.

> ${ configuration.database } GB Database

NVMe SSD / Backups included

Backups (14 days) are included free of charge and do not count towards database storage. We check daily whether the backup has been carried out successfully.

Tip: 75% of our customers use 50 GB or less of database storage.

+ ${ configuration.database } GB NVMe SSD in the failover server

Your database is kept highly available and persistent in the background by a real-time storage system. Should a hardware failure occur, the data from the last second is available.

I want to configure multiple servers

Multi-server architectures

Would you like to host your database, ERP solution, Redis or Elasticsearch separately, for example? We have a lot of experience in hosting high-performance multi-server architectures. Please contact our consulting team for more information.

Call now

+49 5251 41 41 350

Send an e-mail

Do you really need more CPUs?Do you really need more RAM?Do you really need more memory?

With our high-quality enterprise hardware, you can already offer optimal performance to up to 20,000 visitors daily, depending on the application.

With our high-quality enterprise hardware, you can already host up to 50,000 product variants with optimal performance, depending on the application.

Less than 5% of our customers use 200 GB or more of file storage.

Less than 5% of our customers use 50 GB or more of database storage.

Still not enough? Then we recommend an individual, non-binding consultation.

Call now

+49 5251 41 41 350

Send an e-mail

Basic configuration

${currentPrice.base | toCurrency} €

+ ${configuration.additional.cpu} CPUs

${currentPrice.additional.cpu | toCurrency} €

+ ${configuration.additional.ram} GB RAM

${currentPrice.additional.ram | toCurrency} €

+ ${configuration.additional.storage} GB Files

${currentPrice.additional.storage | toCurrency} €

+ ${configuration.additional.database} GB Database

${currentPrice.additional.database | toCurrency} €

+ ${configuration.additional.network} IP addresses

${currentPrice.additional.network | toCurrency} €

Hardware:

${currentPrice.hardware | toCurrency}

monthly, excl. vat.

Select service level

Your service level

Please select your desired service level.

Managed Dev

Automatic failure protection
If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.
- Automatic failure protection detects and resolves any failure within one minute
- High availability of 99.99% of network and server hardware on an annual average
- Power supply, air conditioning, network and hardware are designed with multiple redundancy
- Double redundant data storage on NVMe SSD
- Hardware and network are monitored around the clock by our technicians
Firewall
Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.
Managed DNS
The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.
- Low TTL entries possible
- Error analysis by DNS experts
- German data centres
- Easy management via Managed Center
- 99.99% availability
- 20 zones included, more on request
Managed Center
The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.
Daily backups
Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.
Operating system updates
Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.
Security updates
With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.
Service and resource monitoring
The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.
Manual malware scans and shop scans
Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

Support

Support is not included in this package.

Managed Dev

${ getManagedPrice('dev') | toCurrency }

monthly, excl. vat.

Select Selected

Managed Basic

All Managed Dev benefits

Automatic failure protection
If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.
- Automatic failure protection detects and resolves any failure within one minute
- High availability of 99.99% of network and server hardware on an annual average
- Power supply, air conditioning, network and hardware are designed with multiple redundancy
- Double redundant data storage on NVMe SSD
- Hardware and network are monitored around the clock by our technicians
Firewall
Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.
Managed DNS
The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.
- Low TTL entries possible
- Error analysis by DNS experts
- German data centres
- Easy management via Managed Center
- 99.99% availability
- 20 zones included, more on request
Managed Center
The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.
Daily backups
Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.
Operating system updates
Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.
Security updates
With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.
Service and resource monitoring
The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.
Manual malware scans and shop scans
Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

Additional Basic benefits:

Managed e-mail server
With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.
- Easy setup of mailboxes and forwarding
- Regular security updates
- Continuous expansion of functions
- Strong encryption during data transmission
- Extensive anti-spam filters
- German data protection is guaranteed
- 50 mailboxes with 20 GB included, more on request
Shop monitoring
We check the start page of your shop or application for accessibility and speed (Time To First Byte).
If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.
Support for backup restores
Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency
No VPN support
Please select at least the Managed Business service level to receive support in setting up and monitoring your VPN connection.

Support

24/ 7 / 365 support from Linux administrators
Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.
90 minutes guaranteed response time
Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.
15 minutes Remote Hands
Monthly inclusive minutes for individual service configuration or application configuration during office hours.
No free support for developers

Managed Basic

${ getManagedPrice('ba') | toCurrency }

monthly, excl. vat.

Select Selected

Managed Business

All Managed Basic benefits

Managed e-mail server
With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.
- Easy setup of mailboxes and forwarding
- Regular security updates
- Continuous expansion of functions
- Strong encryption during data transmission
- Extensive anti-spam filters
- German data protection is guaranteed
- 50 mailboxes with 20 GB included, more on request
Shop monitoring
We check the start page of your shop or application for accessibility and speed (Time To First Byte).
If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.
Support for backup restores
Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency

Additional Business benefits:

Advanced shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.
Proactive monitoring
We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.
With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.
VPN support
We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.
Automatic malware scans and shop scans
Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.
Fixed contact person
One technical contact person with one representation.
Monthly ShopPerformance execution and recommendation

Support

24/ 7 / 365 support from Linux administrators
Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.
30 minutes guaranteed response time
Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.
30 minutes Remote Hands
Monthly inclusive minutes for individual service configuration or application configuration during office hours.
30 minutes support for developers
Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Business

${ getManagedPrice('bs') | toCurrency }

monthly, excl. vat.

Select Selected

Managed Enterprise

All Managed Basic benefits

Managed e-mail server
With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.
- Easy setup of mailboxes and forwarding
- Regular security updates
- Continuous expansion of functions
- Strong encryption during data transmission
- Extensive anti-spam filters
- German data protection is guaranteed
- 50 mailboxes with 20 GB included, more on request
Shop monitoring
We check the start page of your shop or application for accessibility and speed (Time To First Byte).
If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.
Support for backup restores
Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency

All Managed Business benefits

Advanced shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.
Proactive monitoring
We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.
With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.
VPN support
We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.
Automatic malware scans and shop scans
Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.
Fixed contact person
One technical contact person with one representation.
Monthly ShopPerformance execution and recommendation

Additional Enterprise benefits:

Maximum shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 2 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 15 minutes.
Support for high-load scenarios
Do you expect exceptionally high traffic to your domain, for example through a TV campaign? We have many years of experience with high-load scenarios and are happy to support you before and during the campaign.

Support

Preferred consulting
Preferential advice and handling of your inquiries via telephone or e-mail.
24/ 7 / 365 support from Linux administrators
Lightning-fast first-level support: Experienced Linux admins are available for you 24/7/365 by phone. Proactive 24/7 monitoring of your online shop with over 60 parameters for maximum stability and performance. In case of slowed down page load or failure, we unblock within minutes.
15 minutes guaranteed response time
Guaranteed reaction time to deal with a critical malfunction. Our monitoring informs us 24/7/365 according to your service level about a malfunction in your shop or application.
60 minutes Remote Hands
Monthly inclusive minutes for individual service configuration or application configuration during office hours.
60 minutes support for developers
Monthly inclusive minutes for fault analysis during office hours for Magento, Shopware, TYPO3 and WordPress applications during office hours.

Managed Enterprise

${ getManagedPrice('ent') | toCurrency }

monthly, excl. vat.

Select Selected

Hardware:

${currentPrice.hardware | toCurrency} €

Service level:

${currentPrice.service | toCurrency} €from ${pricing.managed.ba.price | toCurrency} €

${serviceLevelTitle}

Total:

${(currentPrice.hardware + currentPrice.service) | toCurrency}from${(currentPrice.hardware + pricing.managed.ba.price) | toCurrency}

monthly, excl. vat.

Enter contact details

${layout.wizard.priceOverviewNextDisabledText}

No risk: monthly terms
Your hardware configuration can be adapted at any time
Scaling in seconds and without interruption of application and services
Daily billing: only pay what you actually book

Contact details

To complete your order, we only need a few pieces of information.

${ errors.first('gender') }

First name*

${ errors.first('firstname') }

Last name*

${ errors.first('surname') }

Business e-mail*

${ errors.first('customer.contact_person.email') }

Business phone number*

${ errors.first('telephone') }

Your business address

Company*

${ errors.first('company') }

Street and house number*

${ errors.first('street') }

Postcode*

${ errors.first('postcode') }

City*

${ errors.first('city') }

${ errors.first('country') }

Additional information

VAT ID. No.*

${ errors.first('tax_code') }

Enter address later

Yes, I would like to enter my payment details later.

How would you like to pay?

Invoice
- Monthly billing
- Automatic invoice dispatch by e-mail
- 7 days payment term
Reference (optional)
Credit card
- Monatliche Abrechnung
- Automatischer Rechnungs-Versand per Email
Sichere Verbindung
Ihre Daten werden verschlüsselt übertragen
Karteninformationen
Karteninhaber*
Kartennummer*
Gültig bis:
Prüfsumme:
- Monthly billing
- Automatic invoice dispatch by e-mail
Secure connection
Your data is transmitted in encrypted form
Direct debit
- Monthly billing
- Automatic invoice dispatch by e-mail
Secure connection
Your data is transmitted in encrypted form
Bank account information
IBAN*
Account holder*
BIC*
I hereby authorise maxcluster GmbH to collect due payments from my / our account by direct debit. At the same time, I instruct my / our bank to honour the direct debits drawn by you.
Please note that we only support IBANs from countries in the euro currency area.

Different invoice e-mail (optional)

Check your order

Complete order

Please check your details again.

No risk: Monthly terms
Daily billing: Only pay what you actually book
Your hardware configuration can be adjusted at any time

Costs

Your hardware configuration

> ${ configuration.cpu } CPUs

incl. failover server with ${ configuration.cpu } CPUs

> ${ configuration.ram } GB RAM

incl. failover server with ${ configuration.ram } GB RAM

> ${ configuration.storage } GB Files

incl. failover server with ${ configuration.storage } GB NVMe SSD and backups

> ${ configuration.database } GB Database

incl. failover server with ${ configuration.database } GB NVMe SSD and backups

CONFIGURATOR.SUMMARY.HARDWARE.TEXT_SEPERATED

Edit hardware configuration

Basic configuration
The basic configuration of our web clusters consists of:
1 CPU
2 GB RAM
25 GB file storage
10 GB database storage
${currentPrice.base | toCurrency} €
+ ${configuration.additional.cpu} CPUs
${currentPrice.additional.cpu | toCurrency} €
+ ${configuration.additional.ram} GB RAM
${currentPrice.additional.ram | toCurrency} €
+ ${configuration.additional.storage} GB Files
${currentPrice.additional.storage | toCurrency} €
+ ${configuration.additional.database} GB Database
${currentPrice.additional.database | toCurrency} €
+ ${configuration.additional.network} IP addresses
${currentPrice.additional.network | toCurrency} €
${currentPrice.hardware | toCurrency}

Your service level

Automatic failure protection
If a server fails due to a software or hardware error, the services are automatically taken over by another server in the cluster. Your infrastructure is already pre-configured so that a failure is automatically detected and remedied within seconds.
- Automatic failure protection detects and resolves any failure within one minute
- High availability of 99.99% of network and server hardware on an annual average
- Power supply, air conditioning, network and hardware are designed with multiple redundancy
- Double redundant data storage on NVMe SSD
- Hardware and network are monitored around the clock by our technicians
Firewall
Our customers receive an optimally pre-configured firewall. The released ports can be viewed in our Managed Center. In addition, desired firewall rules can be implemented individually.
Managed DNS
The redundant DNS servers in several data centres guarantee maximum availability, security and reliability.
- Low TTL entries possible
- Error analysis by DNS experts
- German data centres
- Easy management via Managed Center
- 99.99% availability
- 20 zones included, more on request
Managed Center
The maxcluster Managed Center is an administration interface for server services and security settings. In addition, an integrated monitoring center is available here. Numerous best practices of our e-commerce stack are integrated to ensure consistently high quality even with flexible and individual configurations.
Daily backups
Daily automatic backups of customer data are performed during the night. The backed-up files and databases are available to each customer for 14 days. The customer can restore required data from the backups to the restore directory independently (restore function). The backups are stored on our external backup servers and are not charged additionally.

We check daily whether the backups have been carried out successfully. If we detect an error, we manually restore the backup and check the backup again.
Operating system updates
Monthly update day: Every first Tuesday of the month, scheduled updates for the operating system and the software used are installed. An overview of the scheduled software updates can be viewed for each cluster in the Managed Center.
Security updates
With regular new features, enhancements and security updates, our web clusters run at peak performance and maximum stability at all times. An overview of scheduled software updates can be viewed for each cluster in the Managed Center.
Service and resource monitoring
The status of the hardware used and the server services are checked at very short intervals and important performance data is recorded. This data can be called up and analysed at any time in the Monitoring Center. Our Linux administrators also keep an eye on all important threshold values and intervene as soon as a server service stops running or the hardware is no longer sufficient for the needs of your online shop.

After a resource expansion carried out by us, you will automatically receive an e-mail informing you of the reason for the increased demand. Based on this information, we can work together to determine the shop‘s long-term needs and achieve optimal operational efficiency.
Manual malware scans and shop scans
Create manual security scans in your Managed Center. You will receive concrete recommendations for action to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security vulnerabilities.

Among other things contains

Managed e-mail server
With Managed E-Mail you can manage e-mail accounts via our interface in the Managed Center.
- Easy setup of mailboxes and forwarding
- Regular security updates
- Continuous expansion of functions
- Strong encryption during data transmission
- Extensive anti-spam filters
- German data protection is guaranteed
- 50 mailboxes with 20 GB included, more on request
Shop monitoring
We check the start page of your shop or application for accessibility and speed (Time To First Byte).
If your shop or application is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time in the booked service level - i.e. max. 90 minutes.
Support for backup restores
Guaranteed notifications when domain certificates expire and proactive renewal of certificates in an emergency
Guaranteed notifications if automatic renewal of Let's Encrypt certificates is not possible and proactive renewal of certificates in an emergency

View all benefits

Among other things contains

Advanced shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.
Proactive monitoring
We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.
With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.
VPN support
We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.
Automatic malware scans and shop scans
Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.
Fixed contact person
One technical contact person with one representation.
Monthly ShopPerformance execution and recommendation

View all benefits

Among other things contains

Advanced shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 4 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 30 minutes.
Proactive monitoring
We independently point out possible problems and their causes with your web cluster. Furthermore, we recommend measures to avoid these problems in the future.
With your permission, we can also totally autonomously initiate a problem solution if, for example, poor performance occurs during a load peak due to a lack of resources.
VPN support
We set up your VPN connection to your network individually in our network. We monitor the VPN connection 24/7 and intervene in the event of a fault. There is a one-off cost for the VPN setup, which we charge according to individual expenditure.
Automatic malware scans and shop scans
Receive weekly automatic security scans to your registered e-mail address. Concrete recommendations for action help you to optimise the security of your application.
We scan your cluster based on the extensive signature database of eComscan and point out possible security gaps.
Fixed contact person
One technical contact person with one representation.
Monthly ShopPerformance execution and recommendation

Maximum shop monitoring
We check the start page, a category page, a product page and the checkout of your shop for accessibility and speed (Time To First Byte).
If your shop, a category page, a product page or the checkout is unavailable for at least 2 minutes, our 24/7/365 support will independently take care of the fault clearance as quickly as possible.
We guarantee at least the response time at the booked service level - i.e. a maximum of 15 minutes.
Support for high-load scenarios
Do you expect exceptionally high traffic to your domain, for example through a TV campaign? We have many years of experience with high-load scenarios and are happy to support you before and during the campaign.

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Adjust service level

${currentPrice.service | toCurrency}

Total:

${ (currentPrice.hardware + currentPrice.service) | toCurrency }

monthly, excl. vat.

Your contact details

${ selectedGender } ${input.firstname} ${input.surname}

E-mail address:${ input.email }
Invoice e-mail:${ input.email_invoice }
Phone:${ input.telephone }

Company:${ input.company }
Street/No.:${ input.street }
Postcode/City:${ input.postcode } ${ input.city }
Country:${ selectedCountry }
Order reference:${ input.reference_sign }
VAT ID. No.${ input.taxcode }

Edit contact details

Payment method

Monthly billing via invoice.

Automatic invoice dispatch by e-mail
7 days payment term

Monthly billing by Direct debit.

Account holder:${ input.payment.debit.owner }
IBAN:${ input.payment.debit.accountnumber }
BIC:${ input.payment.debit.bankcode }

I hereby authorise maxcluster GmbH to collect due payments from my / our account by direct debit. At the same time, I instruct my / our bank to honour the direct debits drawn by you.

Monthly billing by credit card.

Automatic invoice dispatch by e-mail

Secure connection

Your data is transmitted in encrypted form

You want to enter your payment information later.

Until then, we have preset the payment method "invoice, 7 days payment term" for you.

Edit payment

Is there anything else you would like to tell us about your order?

By clicking on "Complete order" you accept the privacy policy and general terms and conditions.

Complete order

We have received your order request.

Thank you for your order request. We are now checking your details and will provide your cluster afterwards.

What happens next?

You will receive an email with all important data.

We will review your order request and get back to you with any open questions.

Our team of experts will provide your individual hosting and send you the access data.

Summary

Hardware

${currentPrice.hardware | toCurrency} €

Basic configuration
The basic configuration of our web clusters consists of:
- 1 CPU
- 2 GB RAM
- 25 GB file storage
- 10 GB database storage
${currentPrice.base | toCurrency} €
+ ${configuration.additional.cpu} CPUs
${currentPrice.additional.cpu | toCurrency} €
+ ${configuration.additional.ram} GB RAM
${currentPrice.additional.ram | toCurrency} €
+ ${configuration.additional.storage} GB Files
${currentPrice.additional.storage | toCurrency} €
+ ${configuration.additional.database} GB Database
${currentPrice.additional.database | toCurrency} €
+ ${configuration.additional.network} IP addresses
${currentPrice.additional.network | toCurrency} €

Service level:

${currentPrice.service | toCurrency} €

from ${pricing.managed.dev.price | toCurrency} €

${serviceLevelTitle}
${currentPrice.service | toCurrency} €

Traffic

free of charge

Total

${(currentPrice.hardware + currentPrice.service) | toCurrency}from${(currentPrice.hardware + pricing.managed.dev.price) | toCurrency}

monthly, excl. vat.

Continue

${layout.wizard.priceOverviewNextDisabledText}

Contact sales consultant

Back to overview

Which applications do you want to host?

Multiple selections are possible

${application.name}

Other

Continue

Back to selection

You need even more power?You need even more power?

No problem! Please contact our experts for an individual consultation.

Call now

+49 5251 41 41 350

Magento

Please tell us a few key figures about your Magento shop.

> ${ formatApplicationValue('magento', 'visitors', 'label_max') }${ formatApplicationValue('magento', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('magento', 'products', 'label_max') }${ formatApplicationValue('magento', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?

> ${ tariffWizard.applications.magento.storeviews.label_max }${ tariffWizard.applications.magento.storeviews.value } Storeviews

Mage-OS

Please tell us a few key figures about your Mage-OS shop.

> ${ formatApplicationValue('mageos', 'visitors', 'label_max') }${ formatApplicationValue('mageos', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('mageos', 'products', 'label_max') }${ formatApplicationValue('mageos', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?

> ${ tariffWizard.applications.mageos.storeviews.label_max }${ tariffWizard.applications.mageos.storeviews.value } Storeviews

Magento 2 with Hyvä Theme

Please tell us a few key figures about your Magento 2 with Hyvä Theme shop.

> ${ formatApplicationValue('hyvae', 'visitors', 'label_max') }${ formatApplicationValue('hyvae', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Storeview to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Storeviews, please enter an average value here.

> ${ formatApplicationValue('hyvae', 'products', 'label_max') }${ formatApplicationValue('hyvae', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Storeview.

If the product quantities vary greatly between your Storeviews, please enter an average value here.

Do you want to host multiple Storeviews?

> ${ tariffWizard.applications.hyvae.storeviews.label_max }${ tariffWizard.applications.hyvae.storeviews.value } Storeviews

Shopware

Please tell us a few key figures about your Shopware shop.

> ${ formatApplicationValue('shopware', 'visitors', 'label_max') }${ formatApplicationValue('shopware', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Subshop to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Subshops, please enter an average value here.

> ${ formatApplicationValue('shopware', 'products', 'label_max') }${ formatApplicationValue('shopware', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Subshop.

If the product quantities vary greatly between your Subshops, please enter an average value here.

Do you want to host multiple Subshops?

> ${ tariffWizard.applications.shopware.storeviews.label_max }${ tariffWizard.applications.shopware.storeviews.value } Subshops

WooCommerce

Please tell us a few key figures about your WooCommerce shop.

> ${ formatApplicationValue('woocommerce', 'visitors', 'label_max') }${ formatApplicationValue('woocommerce', 'visitors') } Visitors (per day)

The estimated number of daily visitors per Shop to whom you would like to offer an optimal speed.

If the number of visitors varies greatly between your Shops, please enter an average value here.

> ${ formatApplicationValue('woocommerce', 'products', 'label_max') }${ formatApplicationValue('woocommerce', 'products') } Product variants

The estimated number of products (incl. variants) you would like to host per Shop.

If the product quantities vary greatly between your Shops, please enter an average value here.

Do you want to host multiple Shops?

> ${ tariffWizard.applications.woocommerce.storeviews.label_max }${ tariffWizard.applications.woocommerce.storeviews.value } Shops

Wordpress

How many visitors does your Wordpress website have?

> ${ formatApplicationValue('wordpress', 'visitors', 'label_max') }${ formatApplicationValue('wordpress', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Typo3

How many visitors does your Typo3 website have?

> ${ formatApplicationValue('typo', 'visitors', 'label_max') }${ formatApplicationValue('typo', 'visitors') } Visitors (per day)

The estimated number of daily visitors to your website to whom you want to provide optimal speed.

Akeneo

How many product assets does your website include?

> ${ formatApplicationValue('akeneo', 'products', 'label_max') }${ formatApplicationValue('akeneo', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Pimcore

How many product assets does your website include?

> ${ formatApplicationValue('pimcore', 'products', 'label_max') }${ formatApplicationValue('pimcore', 'products') } Product values

The number of product values included defines the total size of your product catalog including its variations.

If the product values contained in your PIM system vary greatly, please enter an average value here.

Continue

Change selection

Please arrange a consultation

Due to your complex requirements, we recommend an individual, free consultation by phone.

Call now+49 5251 4141 350

Make an appointment

Select your own hardware

My goal is to advise customers not only professionally, but above all with regard to their individual requirements. They benefit from the many years of experience at maxcluster and the best practices from over 10 years of e-commerce hosting. Because this is how we ensure that stores and applications always run efficiently and economically.

Patrick Idzkowski

Technical Sales Consultant – maxcluster GmbH

Achieving success together with our customers and partners is what drives me. And these successes can only be achieved through close coordination between our partners and us. Our team is therefore always approachable - whether for new customers or long-standing partners.

Jan Ahlers

Partner Manager – maxcluster GmbH

E-commerce hosting is like building a house: If the foundation is not solid and designed for long-term reliability, growth will be on shaky ground. It is therefore very important to me to understand the long-term goals of my customers and to advise them individually in this regard. Transparency and open communication are essential for this.

Alfred Maier

Technical Sales Consultant – maxcluster GmbH

Transparency and quick accessibility are the main focus of our professional consulting. But we want to convince not so much with words, but above all with our performance. This forms the technical basis for the success of our customers.

Arthur Heffner

Technical Sales Consultant – maxcluster GmbH

"Consulting" for me means seeing the customer's business through their eyes. My goal is to convey to him that we are aiming for a long-term collaboration to make him even more successful together. Because for more than 10 years, we have been the "right sparring partner" in e-commerce with our technology and innovations.

Mario Hogrebe

Teamleiter Technical Sales Consultant – maxcluster GmbH

In the digital age, e-commerce is the most important growth driver for retailers. For over 10 years, maxcluster has been supporting professional companies as a leading partner in e-commerce hosting.
For us, the ideal hosting solution for the store or application is performant, reliable and economical at the same time. And that is also the goal of my consulting, which always keeps the requirements and the success of the customers in mind.

Stephan König

Technical Sales Consultant – maxcluster GmbH

Your hardware

Hardware:

Your service level

Support

Additional Basic benefits:

Support

Additional Business benefits:

Support

Additional Enterprise benefits:

Support

Total:

Your business address

Additional information

How would you like to pay?

Karteninformationen

Bank account information

Your hardware configuration

Your service level

Support

Support

Support

Total:

Is there anything else you would like to tell us about your order?

We have received your order request.

What happens next?

Summary

Which applications do you want to host?

Magento

Mage-OS

Magento 2 with Hyvä Theme

Shopware

WooCommerce

Wordpress

Typo3

Akeneo

Pimcore

Please arrange a consultation