PAQATO GmbH
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PAQATO GmbH

About the offer

PAQATO enables retailers to deliver an outstanding after-sales experience: with personalized shipping notifications, branded Track & Trace pages, and smart shipping monitoring, retailers strengthen customer loyalty, reduce support requests, and increase repeat purchases—fully automated and in their own look & feel.

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About PAQATO GmbH

PAQATO is the leading after-sales experience platform for e-commerce. PAQATO enables online shops and brands to control all shipping communications and use them strategically to strengthen customer loyalty. Rather than leaving customers to navigate the world of delivery providers, retailers retain control over the customer journey with PAQATO – from order placement to delivery and beyond. With features such as personalised dispatch messages, branded tracking pages, dispatch analytics and smart monitoring, PAQATO boosts customer satisfaction, reduces WISMO enquiries and sustainably increases the repeat purchase rate. Over 2,300 online shops already rely on PAQATO – for an after-sales experience that leaves a lasting impression.

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