PHP Extended Support

PHP Extended Support ensures that even outdated PHP versions are provided with important security updates, even if they are no longer supported by official PHP support. We provide this service in cooperation with partners such as Freexian.

Outdated PHP versions have known security vulnerabilities that can be exploited without updates. Our service keeps your web applications secure.

We currently support all PHP versions from version 5.6 with corresponding updates.

All our customers who are using an outdated PHP version on our hosting platforms.

No, you can switch to a newer, officially supported PHP version at any time and thus end support.

We regularly publish security patches as soon as relevant security gaps are discovered and closed.

No, old installed PHP versions that are not configured on a cluster are not billed. Uninstallation is therefore not absolutely necessary.

No, our updates only affect the security patches and not the core functionalities of the respective PHP version.

Yes, our Extended Support allows you to continue using older PHP versions without any security risks.

You can view your PHP version via the hosting control panel or by creating a phpinfo.php file.

Switching to a different PHP version is done via the hosting control panel. You can find detailed instructions here.

No, our security updates do not affect the performance of your application.

We are checking whether Extended Support is being used on any vHosts of the cluster. Default vHosts used for the PHP CLI or phpMyAdmin are not affected by this.

We charge €15 per month per Web Cluster for the Extended Support Service. Billing is on a pro rata daily basis if PHP Extended Support is actively used.

Billing takes place automatically via the monthly invoice if you are using an outdated PHP version.

No, billing is transparent and there are no additional fees.

Billing is pro rata on a daily basis and only if you actually actively use PHP Extended Support. Cancellation is therefore not necessary.

Billing is on a daily basis according to actual use. As soon as you switch to a current version in the current month, there are no more costs from then on.

Yes, our security patches are provided by professional developers and providers such as Freexian and close all known security gaps.

Critical security vulnerabilities are patched immediately by our partner Freexian.

We integrate the updated PHP versions into our regular update day. In the event of particularly serious gaps, we reserve the right to introduce an additional update day at short notice.

Yes, our service ensures that no known security vulnerabilities can be exploited by attackers.

We guarantee a minimum term for Extended Support, which is published on the website. Customers will be informed at least 6 months before support is discontinued.

Yes, as soon as a newer PHP version reaches the official end-of-life, it is automatically included in our Extended Support Program.

For extremely old PHP versions (e.g. 5.6), we strongly recommend migrating to a newer version, as our Extended Support will no longer be able to support them in the long term.

The best alternative is to upgrade to an officially supported PHP version. If this is not possible, Extended Support offers a secure interim solution.