Partner Program

The e-commerce specialists at 8MYLEZ implement sophisticated projects based on Shopware, helping their customers to achieve sustainable success. The company's philosophy is that every store owner deserves first-class service and excellent code for their Shopware store. The goal is high-performance online stores with unique designs, which the customer receives from a single source at 8MYLEZ - quickly, reliably and transparently.

As an agency specializing in Shopware, it was important for 8MYLEZ to have a competent contact for everything not related to the store system. When choosing a hoster, the agency therefore particularly appreciated maxcluster's focus on e-commerce and its own e-commerce stack as the basis for performance optimization of online stores.

“Due to the specialization on e-commerce and the experience with Shopware, maxcluster supports us very strongly in error analysis from a hoster's point of view. This not only saves us time, money & nerves, but also gives us the opportunity to present a result to the customer faster”, says the agency.

Service and support were important reasons for switching to maxcluster: “Communication was not as easy and smooth in the past as it is currently. Sometimes, for example, an answered ticket did not go to us but to the customer, which again cost time. The response times for ticket answers are very short at maxcluster and even if you ever need telephone support on the weekend or at night in an emergency, a qualified technician can always be reached.”

For 8MYLEZ however, it is the combination of the areas of performance, technical know-how and service & support that are important for a good hoster.

The mitho® agency in Berlin is fully committed to e-commerce and supports its customers with cross-media core competencies.

The creation and realization of innovative ideas in the field of e-commerce and mobile web development are just as much a focus as the holistic implementation of complete shop solutions. The Berlin agency also offers custom-made products for interfaces between merchandise management and e-commerce applications.

Due to the focus on e-commerce, mitho® needed a hoster who not only has many years of experience in this area, but who is also willing to think along with and rethink the problem in order to find the best possible solution.

"For us, one of the biggest advantages of working with maxcluster is that we can save a lot of time because we can draw on the experience of the employees", says Béla Yannik Hahne, project manager at mitho®.

Having a contact person around the clock is essential for a functioning day-to-day agency life: “When other providers had problems with the server or configurations had to be changed, support was often not available or was difficult to reach. In addition, our wishes or problems were often not understood. This is not acceptable for time-critical implementations - and they are standard in an agency."

For the agency, the overall package of services was therefore decisive for switching to maxcluster: "We appreciate the friendly and dedicated communication and that in maxcluster we have a hosting partner who has everything in view and under control and whom we blindly blind to our customers can recommend. Everything is really right here.”

For more than ten years, the specialists at e3n have been designing complex e-commerce platforms based on Magento and Symfony. In addition to strategic consulting for e-commerce projects and their programming, e3n's service portfolio includes UX and design conception, requirements management, and the development of specialized services for online stores.

"We see ourselves as an e-commerce manufactory", says Jonas Niebergall, co-founder and CEO of the Mainz-based agency. Quality and consulting have a high priority for e3n's twelve employees, all experts in the implementation of e-commerce strategies. "We approach projects in an agile manner and with high quality standards. However, we by no means see ourselves as a "project shop", but strive for a long-term partnership with our customers. In day-to-day operations, we are the point of contact for support in the event of malfunctions as well as for questions about the online store platform."

Partnership and a high level of technical expertise were also decisive for e3n in choosing maxcluster as a hosting company. Jonas Niebergall: "We particularly appreciate the reliability, the proactive action in the event of disruptions, and the customer-centric thinking. The colleagues at maxcluster understand us and our needs, especially the sometimes very demanding applications of our customers."

e3n is supported by the e-commerce hosting stack, which is tailored to the requirements of online stores, as well as the clear management interface in the Managed Center, which helps administrators keep track of customer projects and allows them to make many configurations themselves.

E-commerce consulting, Shopware and software development, interface connection and digital transformation are among the core competencies of the Munich-based agency Mothership. With these competencies, they specialize in customized and sustainable solutions for online retail.

In doing so, the agency provides solution-oriented consulting for the development and optimization of e-commerce activities and offers strategy consulting, setup, development, expansion, application integration and technical integration of Shopware online stores, taking into account the value chain of their clients.

In its collaboration with its clients, the agency, founded in 2013, relies on agile methods from software development, with the aim of developing high-revenue, stable and visually convincing - in some cases award-winning - online stores that offer users an optimal shopping experience.

In order for the employees to be able to fully concentrate on the application development, they need competent partners: "We have been working with maxcluster for many years and are still thrilled by the fast, competent and solution-oriented support. The clear dashboard and the stable, performant and tuned infrastructure enables us to quickly set up the required services. We can even control these automatically via the Cluster Control API, which saves us an enormous amount of time and always has the same instances, for example for testing," says Andreas Emer, Managing Director of Mothership GmbH. "With maxcluster, we have a reliable and competent partner that allows us to focus on our core business."

"Don't sell products, sell happiness": Happy customers are the focus for the ONEDOT agency. To achieve this, they build online stores with outstanding usability, the right customer approach and with forward-looking technologies. At three locations - Michelstadt, Leipzig and Sofia in Bulgaria - the employees work on projects that focus on brand and user experience.

Clients such as Koi-Company, Bernstein Badshop and Skapetze appreciate the agency's holistic approach. This focuses on the creation of sustainable shopping experiences that are continuously optimized on the basis of quantitative and qualitative data.

For pitches to clients and also analyses, the agency also draws on the expertise of maxcluster's staff. "We had to build up a lot of expertise in hosting in the past, although that is of course not our core competence," recalls Sascha Holfeld, Technical Sales Manager at ONEDOT, "so we were looking for a strong and reliable new partner and found it in maxcluster." The company particularly appreciates the experienced competence, friendliness and helpfulness of the support staff, who also tackle more profound problems together and provide support at short notice.