Customers who trust maxcluster

Your advantages

Maximum performance
  • Guaranteed 99.99% annual average availability (maximum downtime of 52 minutes per year)
  • High-quality, scalable server hardware for maximum stability and performance
  • Redundant 10 GBit NVMe SSD storage with local cache as speed booster
Optimal security
  • Exclusive: server-side, automatic malware scans and store scans for Magento and Shopware
  • Optimal DDoS protection, DSGVO-compliant hosting, daily backups and firewall
  • Our data center meets the highest German security standards
Uncomplicated administration
  • Preconfigured, customizable best practice settings
  • Setup and maintenance with just a few clicks
  • Independent support possible - even without developer knowledge
Reliable service
  • Personal expert support - 24/7 and 365 days a year
  • Proactive 24/7 monitoring of services, servers and storages
  • Response times of maximum 15 minutes in emergencies
Transparent billing
  • Monthly contract terms and short notice periods
  • Daily billing of resources
  • No setup costs and all tools and services included
Many years of experience
  • More than 500 satisfied and successful customers
  • 10 years of experience in managed hosting
  • Specialization in e-commerce and high-traffic sites

More than 500 satisfied customers


As an e-commerce manufactory, we are committed to the quality and operational stability of our customers' e-commerce platformers. The colleagues from maxcluster are of outstanding importance in the implementation of this claim. We find the cooperation, be it in consulting on detailed questions or in planning complex web clusters, to be extremely collegial and professionally valuable. Even in emergencies, we have the deepest trust in our colleagues and appreciate their proactive approach. In addition, at maxcluster we have the opportunity to configure a great deal of the servers ourselves. This gives us the necessary flexibility when operating complex e-commerce applications.

Tobias Niebergall
Managing Director – e3N 


We have been working with maxcluster for 4 years. The support is excellent, the competence unbeatable, the feedback on support requests very fast and detailed. We were previously with the "big players". Here, in contrast to maxcluster, you are not taken seriously as a customer. There is nothing I would improve. Thank you and keep up the good work.

Timo Konzelmann
Owner – Konzelmann′s 


Since we started working with maxcluster, we've been able to focus on what we do best: implementing powerful e-commerce solutions. The maxcluster team is rightly known for its outstanding support, and it even feels to us like we have our own DevOps team at our disposal. Particularly noteworthy are the extraordinary expertise and customization options, which go far beyond classic managed hosting.

Don Bosco van Hoi
Managing Partner – Mothership 


Thanks to maxcluster we have been receiving a highly reactive server architecture for years now, as well as first-class performance and excellent response times from an always helpful support team.

Lukas Hillebrand
Managing Director – nexxo - web agency, Munich 

From our blog

You know the basics of GDPR – but it's in practice that things get really exciting. What happens when agencies, tracking tools, or international providers come into play?

Thousands of e-commerce decision makers regularly read tips and trivia about high-performance e-commerce hosting on our blog.